1.0 INTRODUCTION TO THE NEW YORK STATE MEDICAID ELIGIBILITY VERIFICATION SYSTEM (Rev. 10/03)

New York State operates a Medicaid Eligibility Verification System (MEVS) as a method for providers to verify client eligibility prior to provision of Medicaid services. The Identification Card does not constitute full authorization for provision of medical services and supplies. A client must present an official Common Benefit Identification Card to the provider when requesting services. The verification process through MEVS must be completed to determine the client’s eligibility for Medicaid services and supplies. A provider not verifying eligibility prior to provision of services will risk the possibility of nonpayment for those services. In some instances, a provider not obtaining a service authorization prior to submitting a claim will be denied payment.

The verification process through MEVS can be accessed using one of the following methods:

- the MEVS Terminal (VeriFone).

- a telephone verification process (Audio Response Unit).

- alternate access methods: (CPU-CPU link, batch transmission, PC-Host link and ePACES).

Information available through MEVS will provide you with:

- The eligibility status for a Medicaid client for a specific date (today or prior to today).

- The county having financial responsibility for the client (used to determine the contact office for prior approval and prior authorization.)

- Any Medicare, third party insurance or HMO coverage that a client may have for the date of service.

- Any limitations on coverage which may exist for the client through Utilization Threshold (UT) or Post and Clear (PC) programs and the necessary service authorizations, if applicable.

- Any restrictions to primary providers or exception codes, which further clarify a client's eligibility.

- Co-payment information.

- Dispensing Validation Numbers (DVS) for certain Drugs, Durable Medical Equipment, and Dental Services. (Not available via telephone access.)

- The ability to verify or cancel a previously obtained Service Authorization (SA) (not available via ARU).

The above information is not available on the Common Benefit Identification Card issued to the client.

MEVS is convenient and easy to use; it is available 24 hours a day, seven days a week.

MEVS is accurate; it provides current eligibility status information for all Medicaid clients and is updated on a daily basis.

MEVS is responsive; verification information is given in clear, concise and understandable messages.

MEVS should result in a reduction of claims pending or denied due to Medicaid eligibility problems.

This manual is designed to familiarize you with MEVS. The manual contains different sections discussing the Common Benefit Identification Card, the verification equipment, procedures for verification, a description of eligibility responses, definitions of codes, and descriptions of alternate access methods.

ALTERNATE ACCESS TO MEVS

Additional alternative methods of access allow providers to use their own equipment to access MEVS. The following is a brief description of these alternate access methods.

· ePACES

Refer to ePACES on http://www.emedny.org/HIPAA/SupportDocs/ePACES.html

· CPU-CPU LINK

This method is for providers who want to link their computer system to the MEVS contractor's computer system via a dedicated communication line. Upon receiving a MEVS verification request, the MEVS contractor sends back a response within seconds.

CPU-CPU link is suggested for service bureaus and high volume (2,000 or more transactions per month) providers.

· Batch Transmission

This method is the standard process for batch authorization transmissions. FTP allows users to transfer files from their computer to another computer (upload) or from another computer to their computer (download). Each batch file transmission sent to the eMedNY contractor is required to be completed within two hours. Any transmission exceeding two hours will be disconnected.

· PC-HOST LINK

This method requires a PC, a dial up modem, and a specific message format. Verification requests are transmitted to the MEVS contractor one transaction at a time. Verification responses are returned within seconds.

The PC-Host method is suggested for low volume (under 500 transactions per month) and medium volume (500-2,000 transactions per month) providers. It is also recommended for providers who want to capture Medicaid information electronically to combine with billing and claims processing.

For further information about alternate access methods and the approval process, please call 1-800-343-9000.

COMMON BENEFIT IDENTIFICATION PHOTO CARD DESCRIPTION
ID Number	Eight-digit number assigned by the State of New York which identifies each individual Medicaid client. This number contains both alpha and numeric digits. This is the Client Identification Number (CIN) to be used for billing purposes. Client ID # must be two alpha, five numeric and one alpha.
Sex	One letter character indicating the sex of the client. This character is located on the same line as date of birth. M = Male F = Female U = Unborn (Infant)
Date of Birth	Client’s date of birth, presented in MM/DD/YY format. Example: August 15, 1980 is shown as 08/15/1980. Unborns (Infants) are identified by 00000000. The date is located on the same line as sex.
Last Name	Last name of the client who will use this card for services.
First, M.I.	First name and middle initial of the person named above.
Signature	Electronic Signature of cardholder, parent, or guardian.
ISO#	Six-digit number assigned to the New York State Department of Health (DOH). Disregard when manually entering access number for Medicaid verification.
Access Number	Thirteen-digit number (including the 2 digit sequence number) used for entry into the Medicaid Eligibility Verification System. The access number is not used for billing.
Sequence Number	Two-digits at the end of the access number. This number is used in the entry process of access number and client number (CIN) verifications.
Photo	Photograph of the individual cardholder.
Magnetic Stripe	Stripe with enclosed information that is read by the MEVS terminal.
Signature Panel	Must be signed by the individual cardholder, parent or guardian to be valid for services.

COMMON BENEFIT IDENTIFICATION NON-PHOTO CARD DESCRIPTION
ID Number	Eight-digit number assigned by the State of New York, which identifies each individual client. This is the Client Identification Number (CIN) to be used for billing purposes. Client ID # must be two alpha, five numeric and one alpha.
Sex	One letter character indicating the sex of the client. This character is located on the same line as date of birth. M = Male F = Female U = Unborn (Infant)
Date of Birth	Client’s date of birth, presented in MM/DD/YY format. Example: August 15, 1980 is shown as 08/15/1980. Unborns (Infants) are identified by 00000000. The date is located on the same line as sex.
Last Name	Last name of the client who will use this card for services.
First, M.I.	First name and middle initial of the person named above.
ISO#	Six-digit number assigned to the New York State Department of Health (DOH). Disregard when manually entering access number for Medicaid verification.
Access Number	Thirteen-digit number (including the 2 digit sequence number) used for entry into the Medicaid Eligibility Verification System. The access number is not used for billing.
Sequence Number	Two-digits at the end of the access number. This is used in the entry process of access number and client number (CIN) verifications.
Magnetic Stripe	Stripe with encoded information that is read by the MEVS terminal.
Signature Panel	Must be signed by the individual cardholder, parent or guardian to be valid for services.

REPLACEMENT COMMON BENEFIT IDENTIFICATION CARD DESCRIPTION
ID Number	Eight-digit number assigned by the State of New York which identifies each individual client. This is the Client Identification Number (CIN) to be used for billing purposes. Client ID # must be two alpha, five numeric and one alpha.
Sex	One letter character indicating the sex of the client. This character is located on the same line as date of birth. M = Male F = Female U = Unborn (Infant)
Date of Birth	Client’s date of birth, presented in MM/DD/YY format. Example: August 15, 1980 is shown as 08/15/1980. Unborns (Infants) are identified by 00000000.
Name	Name of the client who will be able to use this card for services.
ISO#	Six-digit number assigned to the New York State Department of Health (DOH). Disregard when manually entering access number for Medicaid verification.
Access Number	Thirteen-digit number (including the 2 digit sequence number) used for entry into the Medicaid Eligibility Verification System. The access number is not used for billing.
Sequence Number	Two-digits at the end of the access number. This number is used in the entry process of access number and client number (CIN) verifications.
Expiration Date	Date the temporary card expires.
Signature Panel	Must be signed by the individual cardholder, parent or guardian to be valid for services.

3.2 Telephone Verification Using the Access Number or Medicaid Number (CIN) (Rev. 10/03)

The access number is a thirteen-digit numeric identifier on the Common Benefit Identification Card that includes the sequence number. The easiest and fastest verification method is by using the access number.

The Medicaid number (CIN) is an eight-digit alpha/numeric identifier on the Common Benefit Identification Card. The Medicaid number (CIN) can also be used to verify a client’s eligibility. You must convert the eight-digit identifier to a number with eleven-digits. The three letters are the only characters converted in the number. You should refer to the chart below when converting the Medicaid number (CIN). For example:

A D 12345 Z = eight-digit Medicaid number (CIN)

21 31 12345 12 = becomes an eleven-digit number

For this example, the chart indicates that the letter A = 21, D = 31 and Z = 12. Replace the letters A, D and Z with the numbers 21, 31 and 12 respectively. The converted number is 21311234512

ALPHA CONVERSION CHART
	A	=	21	N	=	62
	B	=	22	O	=	63
	C	=	23	P	=	71
	D	=	31	Q	=	11
	E	=	32	R	=	72
	F	=	33	S	=	73
	G	=	41	T	=	81
	H	=	42	U	=	82
	I	=	43	V	=	83
	J	=	51	W	=	91
	K	=	52	X	=	92
	L	=	53	Y	=	93
	M	=	61	Z	=	12

Note: Perform the required conversion before dialing MEVS.

VOICE PROMPT	ACTION/INPUT
	TO BEGIN Dial 1-800-997-1111
NEW YORK STATE MEDICAID	None
IF ENTERING ALPHA/NUMERIC IDENTIFIER, ENTER NUMBER 1 IF ENTERING NUMERIC IDENTIFIER, ENTER NUMBER 2	Enter 1, If using converted CIN. Enter 2, If using Access Number.
ENTER IDENTIFICATION NUMBER	Enter converted alpha/numeric Medicaid number (CIN) or numeric access number. Press #.
ENTER NUMBER 1 FOR SERVICE AUTHORIZATION OR NUMBER 2 FOR ELIGIBILITY INQUIRY	One of the following transaction types must be entered: 1 To request a Service Authorization as well as Eligibility Information. This must be used to obtain a service authorization for Post and Clear (P & C) and Utilization Threshold (UT). Co-payment entries may also be made using this transaction type. 2 To request Eligibility Information only. This may also be used to determine if ordered/prescribed services are available for the client under the UT program. Co-payment entries can also be made using this transaction type.
ENTER SEQUENCE NUMBER	If the Identification Number entry was a Medicaid Number (CIN), enter the two-digit sequence number. No entry is necessary if the numeric Access Number was entered. Press # to bypass the prompt.
ENTER DATE	Press # for today's date or enter MMDDYY for a previous date of service. For all inpatient co-payment entries, the date should equal the discharge date.
ENTER PROVIDER NUMBER	Enter the eight-digit provider identification number assigned at the time of enrollment in the NYS Medicaid Program.
ENTER SPECIALTY CODE	Enter the three-digit MMIS specialty code that describes the type of service that will be rendered and press #. If you are providing a service that is exempt from the UT program or you are a clinic or hospital clinic using a transaction type 1, a code MUST be entered. If you do not have a specialty code, press # to bypass this prompt.
ENTER REFERRING PROVIDER NUMBER	Must be entered if the client is in the Restricted Recipient Program and the transaction is not done by the primary provider. Enter the Medicaid provider number of the primary provider and press #. If a client enrolled in the Managed Care Coordinator Program (MCCP) is referred to you by the primary provider, you must enter that provider's ID number in response to this prompt. If the client is not a referral, press the # key to bypass this prompt.
ENTER FIRST CO-PAYMENT TYPE	Enter the alpha converted co-payment type. Refer to Section 13.1 on page 13.0.1 for Co-payment Type codes. If the service you are rendering does not require co-payment, or if the client is exempt or has met their co-payment maximum responsibility, bypass all the co-payment prompts by pressing #.
ENTER CO-PAYMENT UNITS	Enter the number of units being rendered. Only a one or two-digit numeric entry is acceptable. If the first entry is valid, you will be prompted to enter “SECOND CO-PAYMENT TYPE”, then a “THIRD CO-PAYMENT TYPE” and finally “FOURTH CO-PAYMENT TYPE”. The additional co-payment prompts would be used by a provider who is rendering more than one co-payment type of service. If not applicable, press # to bypass the rest of the co-payment prompts.
ENTER SECOND CO-PAYMENT TYPE	Enter the alpha converted co-payment type for the second co-payment and press #.
ENTER CO-PAYMENT UNITS	Enter the number of units being rendered. Only a one or a two-digit numeric entry is acceptable. Press #.
ENTER THIRD CO-PAYMENT TYPE	Enter the alpha converted co-payment type for the third co-payment and press #.
ENTER CO-PAYMENT UNITS	Enter the number of units being rendered. Only a one or two-digit numeric entry is acceptable. Press #.
ENTER FOURTH CO-PAYMENT TYPE	Enter the alpha converted co-payment type for the fourth co-payment and press #.
ENTER CO-PAYMENT UNITS	Enter the number of units being rendered. Only a one or two-digit numeric entry is acceptable. Press #.
ENTER NUMBER OF SERVICE UNITS	Enter the total number of service units rendered and press #. If you are performing an eligibility inquiry only, press # to bypass this prompt.
IF YOU ARE A DESIGNATED POSTING PROVIDER, ENTER NUMBER OF LAB TESTS YOU ARE ORDERING	If you are a designated Posting Provider, enter the total number of Lab tests being ordered and press #, or press # to bypass.
IF YOU ARE A DESIGNATED POSTING PROVIDER ENTER NUMBER OF PRESCRIPTIONS OR OVER THE COUNTER ITEMS YOU ARE ORDERING	If you are a designated Posting Provider, enter the total number or prescriptions or over the counter items being ordered and press #, or press # to bypass.
ENTER ORDERING PROVIDER NUMBER	Enter the MMIS Provider ID of the ordering provider and press #. All providers who fill written orders/scripts must complete this field. If you do not have the provider number of the ordering provider, you may enter the license type and license number. If entering a license number for New York State providers, after entering a license type, enter two zeros and the six-digit license number. If entering out of state license numbers, after entering the license type, enter the two character converted alpha state code (see page 3.2.1), followed by the license number. A Nurse Practitioner must have a “F” preceding their license number in order to prescribe drugs. If entering a NYS nurse practitioner license number, enter the license type followed by 33 (converted F) and then the license number. NYS Optometrists who are allowed to prescribe certain medications will have an alpha character (U or V) preceding their license number. When entering their license number, enter the license type, convert the alpha character to a number (see page 3.2.1) and enter that number followed by the actual license number. Valid license types include: In State Out of State Physician 01 11 Dentist 02 12 Physician’s Assistant 09 19 Optometrist 25 35 Podiatrist 26 36 Audiologist 27 37 Nurse Practitioner 29 39 Nurse Midwife 29 39 Examples MMIS Provider ID 01234567 New York State License # 0100987654 Out of State License # 116251045678 Nurse Practitioner # 2933123456 NYS Optometrist # 2582123456 Press # to bypass this prompt if you are not a dispensing provider.
NOTE: When entering a license type and license number, the last six positions of the entry should be the actual numeric license number. If the license number does not contain six numbers, zero fill the appropriate positions preceding the actual license number. For example, an entry for an Optometrist whose license number is V867 would be: 2583000867 (License Type + V + Zero fill + License Number).

THIS IS THE LAST PROMPT YOU WILL HEAR. THE MEVS SYSTEM WILL NOW RETURN YOUR RESPONSE.

THIS ENDS THE INPUT DATA SECTION.

3.4 Telephone Verification Response Section (Rev. 10/03)

AN ELIGIBILITY SERVICE AUTHORIZATION RESPONSE THAT CONTAINS NO ERRORS WILL BE RETURNED IN THE FOLLOWING SEQUENCE.

Note: Although all types of eligibility coverages are listed below, only one will be returned in the response.

MESSAGE SEQUENCE	RESPONSE	DESCRIPTION/COMMENTS
CIN	MEDICAID NUMBER AA22346D	The response begins with the client’s eight-digit Medicaid CIN.
COUNTY CODE	COUNTY CODE XX	The two-digit code which indicates the client’s county of fiscal responsibility. Refer to Section 13.4 on page 13.4.1 for county codes.
CLIENT’S MEDICAID COVERAGE	ELIGIBLE CAPITATION GUARANTEE	A response of “Eligible Capitation Guarantee” indicates guaranteed status under a Prepaid Capitation Program (PCP). The PCP provider is guaranteed the capitation rate for a period of time after a client becomes ineligible for Medicaid services. Clients enrolled in some PCPs are eligible for some fee-for-service benefits if referred by the PCP provider. To determine exactly what services are covered, contact the PCP designated in the insurance code field.
	ELIGIBLE EXCEPT LONG TERM CARE	Client is eligible to receive all Medicaid services except nursing home services provided in an SNF or inpatient setting and/or waived services provided under the Long Term Health Care Program. All pharmacy, physician, ambulatory care services and inpatient hospital services, not provided in a nursing home, are covered.
	ELIGIBLE ONLY FAMILY PLANNING SERVICES	A client who was pregnant within the past two years and was on Medicaid while pregnant is eligible for Medicaid covered family planning services for up to 26 months after the end date of pregnancy, regardless of whether the pregnancy ended in a miscarriage, live birth, still birth or an induced termination.
	ELIGIBLE ONLY OUTPATIENT CARE	Client is eligible for all ambulatory care, including prosthetics; no inpatient coverage.
CLIENT’S MEDICAID COVERAGE (contd.)	ELIGIBLE PCP	A response of “Eligible PCP” indicates coverage under a Prepaid Capitation Program (PCP). This status means the client is PCP eligible as well as eligible for limited fee-for-service benefits. To determine exactly what services are covered, listen to the PCP services returned in the response. If further clarification is needed, contact the PCP designated in the insurance code field.
	EMERGENCY SERVICES ONLY	Client is eligible for emergency services from the first treatment for the emergency medical condition until the condition requiring emergency care is no longer an emergency. An emergency is defined as a medical condition (including emergency labor and delivery) manifesting itself by acute symptom of sufficient severity (including severe pain), such that the absence of immediate medical attention could reasonably be expected to place the patient’s health in serious jeopardy, serious impairment of bodily functions or serious dysfunction of any body organ or part.
	FAMILY HEALTH PLUS	Client is enrolled in the Family Health Plus Program (FHP) and receives all services through a FHP participating Managed Care Plan. The Medicaid program does not reimburse for any service that is excluded from the benefit package of the FHP Managed Care Plan.
	MEDICAID ELIGIBLE HR UTILIZATION THRESHOLD	Client is eligible to receive all Medicaid services with prescribed limits for physician, psychiatric and medical clinic, laboratory, dental clinic and pharmacy services. A service authorization must be obtained.
	MEDICAID ELIGIBLE	Client is eligible for all benefits.
	MEDICARE COINSURANCE AND DEDUCTIBLE ONLY	Client is eligible for payment of Medicare coinsurance and deductible only. Deductible and coinsurance payments will be made for Medicare approved services only.
CLIENT’S MEDICAID COVERAGE (contd.)	PERINATAL FAMILY	Client is eligible to receive a limited package of benefits. The following services are excluded: podiatry, long- term home health care, long term care, hospice, ophthalmic services, DME, therapy (physical, speech, and occupational), abortion services, and alternate level care.
	PRESUMPTIVE ELIGIBLE LONG-TERM/HOSPICE	Client is eligible for all Medicaid services except hospital based clinic services, hospital emergency room services, hospital inpatient services, and bed reservation.
	PRESUMPTIVE ELIGIBILITY PRENATAL A	Client is eligible to receive all Medicaid services except inpatient care, institutional long-term care, alternate level care, and long-term home health care.
	PRESUMPTIVE ELIGIBILITY PRENATAL B	Client is eligible to receive only ambulatory prenatal care services. The following services are excluded: inpatient hospital, long-term home health care, long-term care, hospice, alternate level care, ophthalmic, DME, therapy (physical, speech, and occupational), abortion, and podiatry.
ANNIVERSARY MONTH	ANNIVERSARY MONTH OCTOBER	This is the beginning month of the client’s benefit year.
CATEGORY OF ASSISTANCE	CATEGORY OF ASSISTANCE “S”	The code S signifies that the client is enrolled in the SSI assistance program.
MEDICARE DATA	Identifies the Medicare coverage for which the client is eligible, for the date of service entered.
	MEDICARE PART A	A = Client has only Part A Medicare (inpatient hospital).
	MEDICARE PART B	B = Client has only Part B Medicare (outpatient).
	MEDICARE PARTS A and B	AB = Client has both Parts A and B Medicare Coverage.
	MEDICARE PARTS A & B & QMB	ABQMB = Client has Part A and B Medicare coverage and is a Qualified Medicare Beneficiary (QMB).
	MEDICARE PART A & QMB	AQMB = Client has Part A Medicare coverage and is a Qualified Medicare Beneficiary (QMB).
	MEDICARE PART B & QMB	BQMB = Client has Part B Medicare coverage and is a Qualified Medicare Beneficiary (QMB).
	MEDICARE QMB Only	QMB = Client is a Qualified Medicare Beneficiary (QMB) Only.
	HEALTH INSURANCE CLAIM NUMBER XXXXXXXXXXXX	Actual Health Insurance Claim number consisting of up to twelve-digits. If a number is not available, the following message will be returned.
	HEALTH INSURANCE CLAIM NUMBER NOT ON FILE	Actual Health Insurance Claim number is not on file.
THIRD PARTY INSURANCE AND COVERAGE CODES	INSURANCE COVERAGE CODE 21: DENTAL, PHYSICIAN, INPATIENT	Insurance and Coverage Codes equal the Insurance carrier and the scope of benefits. You will hear a two character insurance code and up to 13 coverage code descriptions. If you hear a third insurance code of ZZ call 1-800-343-9000 to obtain additional insurance and coverage information. Refer to your MMIS Provider Manual for insurance codes. Refer to Section 13.6 on page 13.6.1, for the Codes Section for definitions/descriptions.
EXCEPTION RESTRICTION CODES	EXCEPTION CODE 35	If applicable, a client’s exception and/or restriction code will be returned. Refer to Section 13.5 on page 13.5.1, for the Exception Codes for the definitions/descriptions.
CO-PAY DATA	NO CO-PAYMENT REQUIRED	This message will be heard if the client is under 21 or exempt from co-payment and co-payment data has been entered.
	CO-PAYMENT REQUIREMENTS MET ON MM/DD/YY	Client has reached his/her co-payment maximum. The date equals the date of inquiry, which brought the co-payment over the maximum. You should not collect the co-payment until the next co-payment period.
UTILIZATION THRESHOLD POST AND CLEAR DATA	AT SERVICE LIMIT	The client has reached his/her limit for that particular service category. No service authorization is created. The service is not approved and payment by Medicaid will not be made. Refer to your MMIS manual if the patient has either an emergency or medically urgent situation.
	DUPLICATE - UT PREVIOUSLY APPROVED	The service authorization request is a duplicate of a previously approved service authorization request for a given provider, client, and date of service.
	PARTIAL APPROVAL XX SERVICE UNIT(S) POST AND CLEAR	Indicates that the full complement of requested services relative to Post and Clear processing is not available. The XX represents the number of services approved/available.
	PARTIAL APPROVAL XX SERVICE UNIT(S), XX LAB UNIT(S), XX PHARMACY UNIT(S) UTILIZATION THRESHOLD	Indicates that the full complement of requested services relative to Utilization Threshold processing is not available. The XX represents the number of services approved/available.
	SERVICE APPROVED NEAR LIMIT XX SERVICE UNIT(S), XX LAB UNIT(S), XX PHARMACY UNIT(S)	The service authorization has been granted and recorded. The client has almost reached his/her service limit. For the convenience of the provider and the client, this message also indicates that the patient is using services at a rate that could exhaust his/her limit for that particular service category.
	SERVICE APPROVED UTILIZATION THRESHOLD XX SERVICE UNIT(S), XX LAB UNIT(S), XX PHARMACY UNIT(S)	The service units requested are approved, as the client has not utilized his/her UT limit. A service authorization will be created.
	SERVICES APPROVED POST AND CLEAR XX SERVICE UNIT(S), XX LAB UNIT(S), XX PHARMACY UNIT(S)	The ordering provider has posted services and those service units have been approved. This message will also be returned for all providers who are designated card swipers, except pharmacy, for Tran Type 1 entry.
DATE OF SERVICE	FOR DATE MMDDYY	This will be heard when the message is complete and reflects the date for which services were requested. *You can repeat the message one time by pressing the key.**

Note: You will be allowed to perform a maximum of three transactions during a single call. If less than three transactions have been completed, you will automatically be prompted for another transaction. If no other transactions are needed, disconnect your call.

3.5 Telephone Verification Error and Denial Responses (Rev. 10/03)

The next few pages contain processing error and denial messages that may be heard. Error responses are heard immediately after an incorrect or invalid entry. To change the entry, enter the correct data and press the # key. Denial responses are heard when the transaction is rejected due to the type of invalid data entered. The entire transaction must be reentered.

RESPONSE	DESCRIPTION/COMMENTS
CALL 800-343-9000	When certain conditions are met (ex: multiple responses), you are instructed to call the Provider Services staff for additional data.
DECEASED ORDERING PROVIDER	The License Number or eight-digit MMIS Provider ID that was entered in the ordering provider field is in a deceased status on the Master file and cannot prescribe. Check the number entered. If a license number was entered, make sure the correct license type/license number combination and format was entered.
DISQUALIFIED ORDERING PROVIDER	The License Number or eight-digit MMIS Provider ID that was entered in the ordering provider field is in a disqualified status on the Master file and cannot prescribe. Check the number entered. If a license number was entered, make sure the correct license type/license number combination and format was entered.
EXCESSIVE ERRORS, REFER TO MEVS MANUAL OR CALL 800-343-9000 FOR ASSISTANCE	Too many invalid entries have been made during the transaction. Refer to Section 3.3 on page 3.3.1 for the input data section, or call 800-343-9000.
INVALID ACCESS METHOD	The received transaction is classified as a Provider Type/Transaction Type Combination that is not allowed to be submitted through the telephone. For example: a Pharmacy can submit an eligibility transaction via the telephone but cannot submit a Service Authorization Transaction unless exempt from the ProDUR Program.
INVALID ACCESS NUMBER	An invalid access number was entered. Check the number and retry the transaction.
INVALID CARD THIS RECIPIENT	Client has used an invalid card. Check the number you have entered against the client’s Common Benefit Identification Card. If they agree, the client has been issued a new and different Benefit Identification Card and must produce the new card prior to receiving services.
INVALID CO-PAYMENT	This message is heard at the prompt if the data entered is not in the correct format (invalid number of digits or number doesn't covert to an alpha character). Receiving this message will prohibit the next prompt from being spoken. To proceed, re-enter the data in the correct format.
INVALID CO-PAYMENT, REFER TO MEVS MANUAL	The Data entered is not a valid co-payment value. Refer to Section 13.0 on page 13.0.1 for the Codes Section.
INVALID DATE	An illogical date or a date which falls outside of the allowed MEVS inquiry period was entered. The allowed period is 24 months retroactive from the entry date.
INVALID ENTRY	An invalid number of digits was entered for service units. Service units must be one or two-digits.
INVALID IDENTIFICATION NUMBER	The client identification number entered was an incorrect length, or an invalid alpha converted number was entered.
INVALID LICENSE TYPE	The License Type entered in the ordering provider field is not a valid value. Refer to the values listed in the ordering provider field in Section 3.3 on page 3.3.5 of this manual.
INVALID MEDICAID NUMBER	An invalid CIN was entered. Refer to the alpha conversion chart on page 3.2.1 in the beginning of this manual. Verify that the CIN was correctly converted to an eleven-digit number.
INVALID MENU OPTION	An invalid entry was made when selecting the identifier type. The entry must be 1 (alphanumeric identifier) or 2 (numeric identifier).
INVALID ORDERING PROVIDER NUMBER	The license number or MMIS Provider ID number that was entered in the ordering provider field was not found on the license or provider files.
INVALID PROVIDER NUMBER	The provider number entered is an invalid eight-digit number.
INVALID REFERRING PROVIDER NUMBER	The referring provider ID number was entered incorrectly or is not a valid MMIS Provider ID number. A license number cannot be entered in this field.
INVALID SEQUENCE NUMBER	The sequence number entered is not valid or not current. Check the client’s card for the current sequence number.
INVALID SPECIALTY CODE	The specialty code was either entered incorrectly, or not associated with the provider’s category of service, or the provider is a clinic and a required specialty was not entered.
MCCP RECIPIENT NO AUTHORIZATION	Services must be provided, ordered, or referred by the primary provider. Enter the MMIS Provider ID of the primary provider to whom the client is restricted.
NO COVERAGE EXCESS INCOME	Client has income in excess of the allowable levels. All other eligibility requirements have been satisfied. This individual will be considered eligible for Medicaid reimbursable services only at the point his or her excess income is reduced to the appropriate level. The individual may reduce his or her excess income by paying the amount of the excess to the Local Department of Social Services, or by submitting bills for the medical services that are at least equal to the amount of the excess income. Medical services received prior to meeting the excess income amount can be used to reduce the amount of the excess.
NO COVERAGE PENDING FAMILY HEALTH PLUS	Client is waiting to be enrolled into a Family Health Plus Managed Care Plan. No Medicaid services are reimbursable.
NO SERVICE UNITS ENTERED	No entry was made and the units are required for this transaction.
NOT MEDICAID ELIGIBLE	Client is not eligible for benefits on the date requested. Contact the client’s Local Department of Social Services for eligibility discrepancies.
PRESCRIBING PROVIDER LICENSE NOT IN ACTIVE STATUS	The license number entered in the ordering provider field is on the license file but is not active for the date of service entered.
PROVIDER INELIGIBLE FOR SERVICE ON DATE PERFORMED	The Category of Service for the Provider number submitted in the transaction is inactive or invalid for the entered Date of Service. This message will also be returned if Specialty Codes 760 (Clinic Pharmacy) or 307 (DME) are entered in the transaction and the associated Category of Service is not on file or is invalid for the entered Date of Service.
PROVIDER NOT ELIGIBLE	The verification was attempted by an inactivated or disqualified provider.
PROVIDER NOT ON FILE	The provider number entered is not identified as a Medicaid enrolled provider. Either the number is incorrect or not on the provider master file.
RECIPIENT NOT ON FILE	Client identification number (CIN) is not on file. The number is either incorrect or the client is no longer eligible and the number is no longer on file.
REENTER ORDERING PROVIDER NUMBER	The license number or provider number entered in the ordering provider field has the incorrect format (wrong length or characters in the wrong position).
RESTRICTED RECIPIENT NO AUTHORIZATION	This client is restricted to services from a specific provider. Enter the MMIS Provider ID to whom the client is restricted.
SERVICES NOT ORDERED	The ordering provider did not post the services you are trying to clear. Contact the ordering provider.
SSN ACCESS NOT ALLOWED	The provider is not authorized to access the system using a social security number. The Medicaid Number (CIN) or Access Number must be entered.
SSN NOT ON FILE	The entered nine-digit number is not on the Client Master file.
SYSTEM ERROR #	A network problem exists. Call 1-800-343-9000 with the error number.
THE SYSTEM IS CURRENTLY UNAVAILABLE. PLEASE CALL 800-343-9000 FOR ASSISTANCE.	The system is currently unavailable. After this message is voiced, you will be disconnected.

6.1.1 VeriFone Omni 3750 Terminal Description - Front

A.	INTERNAL THERMAL PRINTER	A dot matrix printer in which heat is applied to the pins of the matrix to form dots on heat-sensitive paper.
B.	Indicator LED	Power and Paper Indicator. NOTE: A blinking light indicates to check paper supply or paper is not inserted properly.
C.	Paper Cover Release	Open the printer paper compartment.
D.	f4 ATM-STYLE FUNCTION Key	Starts a verification transaction through entry of the access number or Medicaid Number (CIN).
E.	LCD Screen	The verification response and system messages will be displayed in this area.
F.	Magnetic Card Reader	Slot that reads the magnetic stripe on the back of the card. This allows for quicker entry of verification transactions.
G.	ALPHA Key	Converts numeric digits to alphabetic letters.
H.	PAPER ADVANCE Key	Press the 3 Key from the initial screen to advance the paper one line at a time.
I.	TELEPHONE STYLE KEYPAD	Area where user enters data needed for the Medicaid verification.
J.	ENTER KEY	Inputs new data into the system.
K.	BACKSPACE KEY	Erases the last numeric digit or alphabetic letter entered.
L.	CANCEL/CLEAR Key	Erases all previously entered data and returns to the ready mode.
M.	reprint key	From the initial screen, prints a duplicate copy of the verification message.
N.	P1 SETUP Key	Allows modification of the Terminal Settings. (Refer to Section 7.2 on page 7.2.1 for the Instructions for Setup Menu)
O.	P2 Provider Key	Allows for add, update, delete, and review of multiple provider Ids. (Refer to Section 7.3 on page 7.3.1 for the Instructions for Provider Menu)
P.	P3 Scroll Back Key	Facilitates scrolling to the previous line, if applicable.
Q.	P4 Scroll Forward/REVIEW Key	Facilitates scrolling to the next line, if applicable. Also is used to review the previous transaction. (Refer to Section 12.0 on page 12.0.1 for the Review Function)

6.2 VeriFone Omni 3750 Terminal – Back

Telephone Line Cord

Power Pack

DISPLAY	ACTION
The Initial Screen is displayed.	Press the F2 and F4 key at the same time
SYSTEM MODE ENTRY PASSWORD	Enter “Z66831” (1-alpha-alpha 66831) and press the ENTER key
SYS MODE MENU 1	Press the F3 key for CLOCK
SYS MODE CLOCK YEAR: YYYY MONTH: MM DAY: DD	Enter the current date as “CCYYMMDD“
	Press the P2 key labeled Provider.
SYS MODE CLOCK HOUR: HH MINUTE: MM	Enter Time as “HHMM” Enter HH in 24-Hour clock format (e.g. 1:00 p.m. HOUR: 13 MINUTE: 00) Press the ENTER key to Save and Exit
SYS MODE MENU 1	Press the F4 key to restart the device
Initial screen

7.2 Instructions for Setup Menu (P1 Key)

Access this menu by pressing the P1 key labeled as the Setup Menu. This menu allows the user to modify several variables that the device uses. To edit the Setup Menu follow the Display/Description/Action table.

Press the CANCEL/CLEAR key to return to the initial screen.

DISPLAY	DESCRIPTION	ACTION
Initial Screen		Press the P1 key to enter the Setup Menu
Terminal Setup ENTER PASSWORD		Enter the following six-digit number ‘123456’ and press the ENTER key.
DIAL PREFIX ## -----------------	The Dial Prefix is dialed before the telephone number. If a value has already been entered, it will display on the second line (“##”).	If you are required to dial a number (e.g. ‘9’) to get an outside line, enter the access code here (e.g. single digit “9”) and press the ENTER key. After the access code has been entered, press the CANCEL/CLEAR key.
ENTER NYM TELE # 1-866-828-4814 ------------------------	This is the number the device will dial to submit transactions.	Press the ENTER key to continue. If you need to change this number, call the Provider Help Desk at 1-800-343-9000.
ENTER BACKUP # 1-866-828-4815 ------------------------	This is the number the device will dial in case the main number does respond.	Press the ENTER key to continue. If you need to change this number, call the Provider Help Desk at 1-800-343-9000.
DIAL TYPE TONE TONE PULSE	The type of phone system used. Touchtone is most commonly used. Default is ‘Tone’.	The current setting is the word under “DIAL TYPE”. If you need to change the setting, press the F1 key for Tone or press the F2 key for Pulse. Otherwise, press the ENTER key to continue.
PRINT ALL YES YES NO	This designates whether the device will automatically print responses. Default is ‘YES’.	The current setting is the word under “PRINT ALL”. To change the setting, press the F1 key to automatically print responses or press the F2 key to not automatically print responses. NOTE: When the “PRINT ALL” is set to “no”, you may print manually by pressing the asterisk “” key from the initial screen. Press the ENTER* key to continue.
KEY BEEP NO YES NO	This designates whether the device will beep when a key is pressed. Default is ‘NO’.	The current setting is the word under “KEY BEEP”. To change the setting, press the F1 key to beep or press the F2 key to not beep. NOTE: Errors will still cause a beep to sound. Press the ENTER key to continue.
DOWNLOAD TELE # 1-888-843-7160 ---------------------	This is the phone number the device will dial to download a new application to the device.	Press the ENTER key to continue. If you need to change this number, call the Provider Help Desk at 1-800-343-9000.
ENTER NEW PASSWORD -------	This is the password used to access the Setup Menu and the Provider Menu.	WARNING: If you need to have a different password, enter it here. Be advised that if you change it, Provider Services will not be able to reset it for you. Press the ENTER key to return to the initial screen without changing the password.

DISPLAY

DESCRIPTION

ACTION

Initial Screen

Press the P1 key to enter the Setup Menu

Terminal Setup

ENTER PASSWORD

Enter the following six-digit number ‘123456’ and press the ENTER key.

DIAL PREFIX

-----------------

The Dial Prefix is dialed before the telephone number.

If a value has already been entered, it will display on the second line (“##”).

If you are required to dial a number (e.g. ‘9’) to get an outside line, enter the access code here (e.g. single digit “9”) and press the ENTER key.

After the access code has been entered, press the CANCEL/CLEAR key.

ENTER NYM TELE #

1-866-828-4814

------------------------

This is the number the device will dial to submit transactions.

Press the ENTER key to continue.

If you need to change this number, call the Provider Help Desk at

1-800-343-9000.

ENTER BACKUP #

1-866-828-4815

------------------------

This is the number the device will dial in case the main number does respond.

Press the ENTER key to continue.

If you need to change this number, call the Provider Help Desk at

1-800-343-9000.

DIAL TYPE

TONE

PULSE

The type of phone system used. Touchtone is most commonly used. Default is ‘Tone’.

The current setting is the word under “DIAL TYPE”. If you need to change the setting, press the F1 key for Tone or press the F2 key for Pulse. Otherwise, press the ENTER key to continue.

PRINT ALL

YES

This designates whether the device will automatically print responses. Default is ‘YES’.

The current setting is the word under “PRINT ALL”. To change the setting, press the F1 key to automatically print responses or press the F2 key to not automatically print responses.

NOTE: When the “PRINT ALL” is set to “no”, you may print manually by pressing the asterisk “*” key from the initial screen.

Press the ENTER key to continue.

KEY BEEP

YES

This designates whether the device will beep when a key is pressed. Default is ‘NO’.

The current setting is the word under “KEY BEEP”. To change the setting, press the F1 key to beep or press the F2 key to not beep.

NOTE: Errors will still cause a beep to sound.

Press the ENTER key to continue.

DOWNLOAD TELE #

1-888-843-7160

---------------------

This is the phone number the device will dial to download a new application to the device.

Press the ENTER key to continue.

If you need to change this number, call the Provider Help Desk at 1-800-343-9000.

ENTER NEW PASSWORD

-------

This is the password used to access the Setup Menu and the Provider Menu.

WARNING:

If you need to have a different password, enter it here. Be advised that if you change it, Provider Services will not be able to reset it for you. Press the ENTER key to return to the initial screen without changing the password.

DISPLAY	ACTION
Initial Screen	Press the P2 key to enter the Provider Menu
ENTER PASSWORD	Enter the following six-digit number ‘123456’ and press the ENTER key
Provider Setup is displayed
ENTER PROVIDER NUMBER --	Enter a valid two-digit number (01 – 20). The first shortcut assigned must start with 01. NOTE: It is important to keep track of the shortcuts that correspond with each Provider ID.
PROVIDER NUMBER nn ######## The ‘nn’ on the first line is the two-digit shortcut number corresponding to the Provider. The “########” on the second line is the eight-digit MMIS Provider ID. If a provider number is not associated with ‘nn’, then a blank line will display instead of the Provider number.	Enter the eight-digit MMIS Provider ID that you are assigning to that shortcut and press the ENTER key To change the number currently displayed press the BACKSPACE key to clear the existing Provider number, enter the new number and press the ENTER key OR Press the ENTER key to keep the current value
ENTER PROVIDER NUMBER --	Press the CANCEL/CLEAR key to return to the Initial Screen OR Repeat Steps 2 through 4 to store additional Providers

8.2.1 Instructions for Completing Tran Type 1

Note: Laboratories and Pharmacies should NOT use Tran Type 1. Please refer to Section 8.2.6 on page 8.2.6.1 for Tran Type 7.

Service Authorization and Eligibility Inquiry: This transaction must be used to obtain a service authorization for Post and Clear (PC) and Utilization Threshold (UT) programs. Co-payment entries will be determined based on the entry in the SERVICE TYPE and/or TAXONOMY and the # Service Units prompts.

PROMPT DISPLAYED	ACTION/INPUT
	TO BEGIN: Press the CANCEL/CLEAR key. Press the F4 key or swipe the CBIC card in the Magnetic Card Reader to start the verification.
ENTER CARD OR ID	If you are using the client access number, swipe the card through the reader or key the access number and press the ENTER key. To use the card, smoothly swipe it through the magnetic stripe reader from top to bottom. “NY Access #” will be displayed for one second. Note: The access number must be entered manually if using a replacement paper Benefit Identification Card or if using a plastic card with a damaged magnetic stripe. The six-digit ISO number on the Benefit Identification Card does not need to be entered when manually entering the access number. If you are using the Client Medicaid number (CIN), enter the Medicaid number and press the ENTER key. The type of identification used will be displayed for one second.
ENTER TRAN TYPE	1 Service Authorization and Eligibility Inquiry: This transaction must be used to obtain a service authorization for Post and Clear (PC) and Utilization Threshold (UT) programs. Press the ENTER key.
ENTER SEQ #	If your Identification Number entry was a Medicaid ID number (CIN), enter the two-digit sequence number and press the ENTER key. The sequence number is the last two-digits of the access number. If the Access Number was entered, this prompt will not display.
ENTER DATE	Press the ENTER key for today's date. If you are doing a transaction for a previous date of service, you must enter the eight-digit date, MMDDCCYY, and press the ENTER key. For all inpatient co-payment entries, the date should equal the discharge date.
SELECT PROVIDER	If you see this prompt, there are multiple provider numbers programmed into this terminal. Enter the appropriate shortcut code associated with your provider Identification Number or enter an eight-digit MMIS Provider ID and press the ENTER key (To add numbers call 1-800-343-9000).
ENTER TAXONOMY	This code is used for classifying health care providers according to provider type or practitioner specialty. (Refer to Section 13.2 on page 13.2.1 for the Taxonomy Codes). Press the ENTER key to bypass if not required.
SERVICE TYPE	Enter the code identifying the type of service you are providing. (Refer to Section 13.2 on page 13.2.1 for the Service Type Codes). Press the ENTER key to bypass if not required.
ORDERING PRV #	Enter the MMIS Provider ID number of the ordering provider and press the ENTER key. All providers who fill written orders/scripts must complete this field. If you do not have the provider number of the ordering provider, you may enter the license type and license number. If entering a license number for New York State providers, first enter a license type, followed by two zeros, then the six-digit license number. If entering out of state license numbers, first enter the license type, followed by the two-digit alpha character state code then the six-digit license number. NYS Nurse Practitioners who are allowed to prescribe will have an F preceding their license number. NYS Optometrists who are allowed to prescribe will have an alpha character (U or V) preceding their license number. When entering their license number, enter the license type followed by a zero, the alpha character and the six-digit license number. Valid license types include: In State Out of State Physician 01 11 Dentist 02 12 Physician’s Assistant 09 19 Optometrist 25 35 Podiatrist 26 36 Audiologist 27 37 Nurse Practitioner 29 39 Nurse Midwife 29 39 Examples: MMIS Provider ID 01234567 New York State License # 0100987654 Out of State License # 11NJ345678 Nurse Practitioner # 290F121212 NYS Optometrist # 250U452749 NOTE: When entering a license type and license number, the last six positions of the entry should be the actual numeric license number. If the license number does not contain six numbers, zero fill the appropriate positions preceding the actual license number. For example, an entry for an Optometrist whose license number is V867 would be: 250U000867 (License Type + 0U + Zero fill + License Number).
REFERRING PRV #	Must be entered if the client is in the Restricted Recipient Program and the transaction is not done by the primary provider. Enter the Medicaid provider number of the primary provider and press the ENTER key. If a client enrolled in the Managed Care Coordinator Program (MCCP) is referred to you by the primary provider, you must enter that provider's Medicaid ID number in response to this prompt. If the client is not restricted or in MCCP, press the ENTER key to bypass this prompt.
NOTE: The system will default the copay type based on the entry of the Service Type and/or Taxonomy.
COPAY EXEMPT	If the service you are rendering does not require co-payment, or if the client is exempt or has met their co-payment maximum responsibility, enter 1 for yes. If the client is not exempt from co-payment, enter 2 for no. NOTE: Bypassing this prompt will enter a 2 for no.
# SERVICE UNITS	Enter the total number of service units and press the ENTER key.
NOTE: If you are a POST and CLEAR Provider, enter the appropriate data for the following two prompts. Bypass by pressing the ENTER key.
# LAB TESTS	Enter the number of lab tests you are ordering and press the ENTER key. If no lab tests are required, bypass by pressing the ENTER key.
# RX/OTC	Enter the number of prescriptions or over the counter items you are ordering and press the ENTER key. If no RX/OTC are required, bypass by pressing the ENTER key.
THIS ENDS THE INPUT DATA SECTION. The VeriFone will now dial into the MEVS system and display these processing messages:
DIALING, WAITING FOR ANSR, CONNECT XXXX, WAITING FOR ENQ, TRANSMITTING, and RECEIVING.	These processing messages are displayed.

8.2.2 Instructions for Completing Tran Type 2

Eligibility Inquiry only: This transaction may also be used to determine if a client is at limit for the service category you are providing or ordering under the UT program.

PROMPT DISPLAYED	ACTION/INPUT
	TO BEGIN: Press the CANCEL/CLEAR key. Press the F4 key or swipe the CBIC card in the Magnetic Card Reader to start the verification.
ENTER CARD OR ID	If you are using the client access number, swipe the card through the reader or key the access number and press the ENTER key. To use the card, smoothly swipe it through the magnetic stripe reader from top to bottom. “NY Access #” will be displayed for one second. Note: The access number must be entered manually if using a replacement paper Benefit Identification Card or if using a plastic card with a damaged magnetic stripe. The six-digit ISO number on the Benefit Identification Card does not need to be entered when manually entering the access number. If you are using the Client Medicaid number (CIN), enter the Medicaid number and press the ENTER key. The type of identification used will be displayed for one second.
ENTER TRAN TYPE	2 Eligibility Inquiry only: This transaction may also be used to determine if a client is at limit for the service category you are providing or ordering under the UT program. Press the ENTER key.
ENTER SEQ #	If your Identification Number entry was a Medicaid ID number (CIN), enter the two-digit sequence number and press the ENTER key. The sequence number is the last two-digits of the access number. If the Access Number was entered, this prompt will not display.
ENTER DATE	Press the ENTER key for today's date. If you are doing a transaction for a previous date of service, you must enter the eight-digit date, MMDDCCYY, and press the ENTER key.
SELECT PROVIDER	If you see this prompt, there are multiple provider numbers programmed into this terminal. Enter the appropriate shortcut code associated with your provider Identification Number or enter an eight-digit MMIS Provider ID and press the ENTER key (To add numbers call 1-800-343-9000).
ENTER TAXONOMY	This code is used for classifying health care providers according to provider type or practitioner specialty. (Refer to Section 13.2 on page 13.2.1 for the Taxonomy Codes). Press the ENTER key to bypass if not required.
SERVICE TYPE	Enter the code identifying the type of service you are providing. (Refer to Section 13.2 on page 13.2.1 for the Service Type Codes) Press the ENTER key to bypass if not required.
ORDERING PRV #	Enter the MMIS Provider ID number of the ordering provider and press the ENTER key. All providers who fill written orders/scripts must complete this field. If you do not have the provider number of the ordering provider, you may enter the license type and license number. If entering a license number for New York State providers, first enter a license type, followed by two zeros, then the six-digit license number. If entering out of state license numbers, first enter the license type, followed by the two-digit alpha character state code then the six-digit license number. NYS Nurse Practitioners who are allowed to prescribe will have an F preceding their license number. NYS Optometrists who are allowed to prescribe will have an alpha character (U or V) preceding their license number. When entering their license number, enter the license type followed by a zero, the alpha character and the six-digit license number. Valid license types include: In State Out of State Physician 01 11 Dentist 02 12 Physician’s Assistant 09 19 Optometrist 25 35 Podiatrist 26 36 Audiologist 27 37 Nurse Practitioner 29 39 Nurse Midwife 29 39 Examples: MMIS Provider ID 01234567 New York State License # 0100987654 Out of State License # 11NJ345678 Nurse Practitioner # 290F121212 NYS Optometrist # 250U452749 NOTE: When entering a license type and license number, the last six positions of the entry should be the actual numeric license number. If the license number does not contain six numbers, zero fill the appropriate positions preceding the actual license number. For example, an entry for an Optometrist whose license number is V867 would be: 250U000867 (License Type + 0U + Zero fill + License Number).
NOTE: The Referring Provider # prompt will be displayed only if the prompt for the Ordering Provider is bypassed.
REFERRING PRV #	Must be entered if the client is in the Restricted Recipient Program and the transaction is not done by the primary provider. Enter the Medicaid provider number of the primary provider and press the ENTER key. If a client enrolled in the Managed Care Coordinator Program (MCCP) is referred to you by the primary provider, you must enter that provider's Medicaid ID number in response to this prompt. If the client is not restricted or in MCCP, press the ENTER key to bypass this prompt.
THIS ENDS THE INPUT DATA SECTION. The VeriFone will now dial into the MEVS system and display these processing messages:
DIALING, WAITING FOR ANSR, CONNECT XXXX, WAITING FOR ENQ, TRANSMITTING, and RECEIVING.	These processing messages are displayed.

PROMPT DISPLAYED	ACTION/INPUT
	TO BEGIN: Press the CANCEL/CLEAR key. Press the F4 key or swipe the CBIC card in the Magnetic Card Reader to start the verification.
ENTER CARD OR ID	Enter the Medicaid number (CIN) and press the ENTER key. The type of identification used will be displayed for one second.
ENTER TRAN TYPE	3 Authorization Confirmation: This transaction is used to determine if an authorization has already been requested for this client, for a particular date of service. To be used with Medicaid Number (CIN) ONLY. Press the ENTER key.
ENTER SEQ #	Enter the two-digit sequence number and press the ENTER key. The sequence number is the last two-digits of the access number.
ENTER DATE	Press the ENTER key for today's date. If you are doing a transaction for a previous date of service, you must enter the eight-digit date, MMDDCCYY, and press the ENTER key.
SELECT PROVIDER	If you see this prompt, there are multiple provider numbers programmed into this terminal. Enter the appropriate shortcut code associated with your provider Identification Number or enter an eight-digit MMIS Provider ID and press the ENTER key (To add numbers call 1-800-343-9000).
ENTER TAXONOMY	This code is used for classifying health care providers according to provider type or practitioner specialty. (Refer to Section 13.2 on page 13.2.1 for the Taxonomy Codes). Press the ENTER key to bypass if not required.
SERVICE TYPE	Enter the code identifying the type of service you are providing. (Refer to Section 13.2 on page 13.2.1 for the Service Type Codes) Press the ENTER key to bypass if not required.
# SERVICE UNITS	Enter the total number of service units and press the ENTER key.
# LAB TESTS	Enter the number of lab tests and press the ENTER key. If no lab tests are required, bypass by pressing the ENTER key.
# RX/OTC	Enter the number of prescriptions or over the counter items and press the ENTER key. If no RX/OTC are required, bypass by pressing the ENTER key.
THIS ENDS THE INPUT DATA SECTION. The VeriFone will now dial into the MEVS system and display these processing messages:
DIALING, WAITING FOR ANSR, CONNECT XXXX, WAITING FOR ENQ, TRANSMITTING, and RECEIVING.	These processing messages are displayed.

PROMPT DISPLAYED	ACTION/INPUT
	TO BEGIN: Press the CANCEL/CLEAR key. Press the F4 key or swipe the CBIC card in the Magnetic Card Reader to start the verification.
ENTER CARD OR ID	Enter the Medicaid number and press the ENTER key. The type of identification used will be displayed for one second.
ENTER TRAN TYPE	4 Authorization Cancellation: This transaction is used to cancel an authorization. Use Medicaid Number (CIN) ONLY. Must be done within 24 hours of the authorization you are canceling. Press the ENTER key.
ENTER SEQ #	Enter the two-digit sequence number and press the ENTER key. The sequence number is the last two-digits of the access number.
ENTER DATE	Press the ENTER key for today's date. If you are doing a transaction for a previous date of service, you must enter the eight-digit date, MMDDCCYY, and press the ENTER key.
SELECT PROVIDER	If you see this prompt, there are multiple provider numbers programmed into this terminal. Enter the appropriate shortcut code associated with your provider Identification Number or enter an eight-digit MMIS Provider ID and press the ENTER key (To add numbers call 1-800-343-9000).
ENTER TAXONOMY	This code is used for classifying health care providers according to provider type or practitioner specialty. (Refer to Section 13.2 on page 13.2.1 for the Taxonomy Codes). Press the ENTER key to bypass if not required.
SERVICE TYPE	Enter the code identifying the type of service you are providing. (Refer to Section 13.2 on page 13.2.1 for the Service Type Codes). Press the ENTER key to bypass if not required.
# SERVICE UNITS	Enter the total number of service units and press the ENTER key.
# LAB TESTS	Enter the number of lab tests you are canceling and press the ENTER key. If no lab tests are required, bypass by pressing the ENTER key.
# RX/OTC	Enter the number of prescriptions or over the counter items you are canceling and press the ENTER key. If no RX/OTC are required, bypass by pressing the ENTER key.
THIS ENDS THE INPUT DATA SECTION. The VeriFone will now dial into the MEVS system and display these processing messages:
DIALING, WAITING FOR ANSR, CONNECT XXXX, WAITING FOR ENQ, TRANSMITTING, and RECEIVING.	These processing messages are displayed.

8.2.5 Instructions for Completing Tran Type 6

Dispensing Validation System (DVS) Request: This transaction allows suppliers of prescription footwear items, certain medical surgical supplies and equipment to request a DVS number (Prior approval). This transaction code is also used to obtain Dental DVS Numbers.

PROMPT DISPLAYED	ACTION/INPUT
	TO BEGIN: Press the CANCEL/CLEAR key. Press the F4 key or swipe the CBIC card in the Magnetic Card Reader to start the verification.
ENTER CARD OR ID	If you are using the client access number, swipe the card through the reader or key the access number and press the ENTER key. To use the card, smoothly swipe it through the magnetic stripe reader from top to bottom. “NY Access #” will be displayed for one second. Note: The access number must be entered manually if using a replacement paper Benefit Identification Card or if using a plastic card with a damaged magnetic stripe. The six-digit ISO number on the Benefit Identification Card does not need to be entered when manually entering the access number. If you are using the Client Medicaid number (CIN), enter the Medicaid number and press the ENTER key. The type of identification used will be displayed for one second.
ENTER TRAN TYPE	6 Dispensing Validation System (DVS) Request: This transaction allows suppliers of prescription footwear items, certain medical surgical supplies and equipment to request a DVS number (Prior Approval). This transaction code is also used to obtain Dental DVS Numbers for selected Dental Procedure Codes. Press the ENTER key.
ENTER SEQ #	Enter the two-digit sequence number and press the ENTER key. The sequence number is the last two-digits of the access number. If the Access Number was entered, this prompt will not display.
ENTER DATE	Press the ENTER key for today's date. DVS transactions require a current date entry.
SELECT PROVIDER	If you see this prompt, there are multiple provider numbers programmed into this terminal. Enter the appropriate shortcut code associated with your provider Identification Number or enter an eight-digit MMIS Provider ID and press the ENTER key (To add numbers call 1-800-343-9000).
ENTER TAXONOMY	This code is used for classifying health care providers according to provider type or practitioner specialty. (Refer to Section 13.2 on page 13.2.1 for the Taxonomy Codes). Press the ENTER key to bypass if not required.
SERVICE TYPE	Enter the code identifying the type of service you are providing. (Refer to Section 13.2 on page 13.2.1 for the Service Type Codes). Press the ENTER key to bypass if not required.
ORDERING PRV #	Enter the MMIS Provider ID number of the ordering provider and press the ENTER key. All providers who fill written orders/scripts must complete this field. If you do not have the provider number of the ordering provider, you may enter the license type and license number. If entering a license number for New York State providers, first enter a license type, followed by two zeros, then the six-digit license number. If entering out of state license numbers, first enter the license type, followed by the two-digit alpha character state code then the six-digit license number. NYS Nurse Practitioners who are allowed to prescribe will have an F preceding their license number. NYS Optometrists who are allowed to prescribe will have an alpha character (U or V) preceding their license number. When entering their license number, enter the license type followed by a zero, the alpha character and the six-digit license number. Valid license types include: In State Out of State Physician 01 11 Dentist 02 12 Physician’s Assistant 09 19 Optometrist 25 35 Podiatrist 26 36 Audiologist 27 37 Nurse Practitioner 29 39 Nurse Midwife 29 39 Examples: MMIS Provider ID 01234567 New York State License # 0100987654 Out of State License # 11NJ345678 Nurse Practitioner # 290F121212 NYS Optometrist # 250U452749 NOTE: When entering a license type and license number, the last six positions of the entry should be the actual numeric license number. If the license number does not contain six numbers, zero fill the appropriate positions preceding the actual license number. For example, an entry for an Optometrist whose license number is V867 would be: 250U000867 (License Type + 0U + Zero fill + License Number).
REFERRING PRV #	Must be entered if the client is in the Restricted Recipient Program and the transaction is not done by the primary provider. Enter the Medicaid provider number of the primary provider and press the ENTER key. If a client enrolled in the Managed Care Coordinator Program (MCCP) is referred to you by the primary provider, you must enter that provider's Medicaid ID number in response to this prompt. If the client is not restricted or in MCCP, press the ENTER key to bypass this prompt.
COPAY Exempt	If the service you are rendering does not require co-payment, or if the client is exempt or has met their co-payment maximum responsibility, enter 1 for yes. If the client is not exempt from co-payment, enter 2 for no. NOTE: Bypassing this prompt will enter a 2 for no.
ENTER ITEM/NDC #	Enter the five-character HCPCS alpha/numeric item code of the item being dispensed. For some items, if instructed by New York State, the eleven-digit National Drug Code may be entered. For Dental DVS: Enter a constant value of D; the five character Dental procedure code and a two- digit tooth number, or one character primary tooth or two-character tooth quadrant/arch.
ENTER QUANTITY	Enter the total number of units dispensed for the current date of service only. Do not include refills. For Dental DVS: Enter the number of times the procedure was performed.
THIS ENDS THE INPUT DATA SECTION. The VeriFone will now dial into the MEVS system and display these processing messages:
DIALING, WAITING FOR ANSR, CONNECT XXXX, WAITING FOR ENQ, TRANSMITTING, and RECEIVING.	These processing messages are displayed.

8.2.6 Instructions for Completing Tran Type 7

Service Authorization and Eligibility Inquiry: This transaction must be used to obtain a service authorization for Post and Clear (PC) and Utilization Threshold (UT) programs by Pharmacy and Lab providers. Co-payment entries will be determined based on the entry in the number of Lab Tests, Generic/OTC, Brand, and Supplies prompts.

PROMPT DISPLAYED	ACTION/INPUT
	TO BEGIN: Press the CANCEL/CLEAR key. Press the F4 key or swipe the CBIC card in the Magnetic Card Reader to start the verification.
ENTER CARD OR ID	If you are using the client access number, swipe the card through the reader or key the access number and press the ENTER key. To use the card, smoothly swipe it through the magnetic stripe reader from top to bottom. “NY Access #” will be displayed for one second. Note: The access number must be entered manually if using a replacement paper Benefit Identification Card or if using a plastic card with a damaged magnetic stripe. The six-digit ISO number on the Benefit Identification Card does not need to be entered when manually entering the access number. If you are using the Client Medicaid number (CIN), enter the Medicaid number and press the ENTER key. The type of identification used will be displayed for one second.
ENTER TRAN TYPE	7 Service Authorization and Eligibility Inquiry: This transaction must be used to obtain a service authorization for Post and Clear (PC) and Utilization Threshold (UT) programs by Pharmacy and Lab providers. Co-payment entries will be determined based on the entry in the number of Lab Tests, Generic/OTC, Brand, and Supplies prompts. Press the ENTER key.
ENTER SEQ #	If your Identification Number entry was a Medicaid ID number (CIN), enter the two-digit sequence number and press the ENTER key. The sequence number is the last two-digits of the access number. If the Access Number was entered, this prompt will not display.
ENTER DATE	Press the ENTER key for today's date. If you are doing a transaction for a previous date of service, you must enter the eight-digit date, MMDDCCYY, and press the ENTER key.
SELECT PROVIDER	If you see this prompt, there are multiple provider numbers programmed into this terminal. Enter the appropriate shortcut code associated with your provider Identification Number or enter an eight-digit MMIS Provider ID and press the ENTER key (To add numbers call 1-800-343-9000).
ENTER TAXONOMY	This code is used for classifying health care providers according to provider type or practitioner specialty. (Refer to Section 13.2 on page 13.2.1 for the Taxonomy Codes). Press the ENTER key to bypass if not required.
SERVICE TYPE	Enter the code identifying the type of service you are providing. (Refer to Section 13.2 on page 13.2.1 for the Service Type Codes). Press the ENTER key to bypass if not required.
ORDERING PRV #	Enter the MMIS Provider ID number of the ordering provider and press the ENTER key. All providers who fill written orders/scripts must complete this field. If you do not have the provider number of the ordering provider, you may enter the license type and license number. If entering a license number for New York State providers, first enter a license type, followed by two zeros, then the six-digit license number. If entering out of state license numbers, first enter the license type, followed by the two-digit alpha character state code then the six-digit license number. NYS Nurse Practitioners who are allowed to prescribe will have an F preceding their license number. NYS Optometrists who are allowed to prescribe will have an alpha character (U or V) preceding their license number. When entering their license number, enter the license type followed by a zero, the alpha character and the six-digit license number. Valid license types include: In State Out of State Physician 01 11 Dentist 02 12 Physician’s Assistant 09 19 Optometrist 25 35 Podiatrist 26 36 Audiologist 27 37 Nurse Practitioner 29 39 Nurse Midwife 29 39 Examples: MMIS Provider ID 01234567 New York State License # 0100987654 Out of State License # 11NJ345678 Nurse Practitioner # 290F121212 NYS Optometrist # 250U452749 NOTE: When entering a license type and license number, the last six positions of the entry should be the actual numeric license number. If the license number does not contain six numbers, zero fill the appropriate positions preceding the actual license number. For example, an entry for an Optometrist whose license number is V867 would be: 250U000867 (License Type + 0U + Zero fill + License Number).
REFERRING PRV #	Must be entered if the client is in the Restricted Recipient Program and the transaction is not done by the primary provider. Enter the Medicaid provider number of the primary provider and press the ENTER key. If a client enrolled in the Managed Care Coordinator Program (MCCP) is referred to you by the primary provider, you must enter that provider’s Medicaid ID number in response to this prompt. If the client is not restricted or in MCCP, press the ENTER key to bypass this prompt.
COPAY Exempt	If the service you are rendering does not require co-payment, or if the client is exempt or has met their co-payment maximum responsibility, enter 1 for yes. If the client is not except from co-payment, enter 2 for no. NOTE: Bypassing this prompt will enter a 2 for no.
NOTE: The system will default the copay type based on the entry in the number of Lab tests, number of Generic/OTC, number of Brand, and number of Supplies prompts.
# LAB TESTS	Enter the number of lab tests you are performing and press the ENTER key. If no lab tests are required, bypass by pressing the ENTER key.
NOTE: The # Generic/OTC, # Brand and # Supplies prompts will be displayed only if the # LAB TESTS prompt is bypassed.
# Generic/OTC	Enter the number of generic prescriptions or over the counter items you are dispensing and press the ENTER key. If no Generic/OTC prescriptions are required, bypass by pressing the ENTER key.
# Brand	Enter the number of brand prescriptions you are dispensing and press the ENTER key. If no brand prescriptions are required, bypass by pressing the ENTER key.
# Supplies	Enter the number of supplies you are dispensing and press the ENTER key. If no supplies are required, bypass by pressing the ENTER key.
THIS ENDS THE INPUT DATA SECTION. The VeriFone will now dial into the MEVS system and display these processing messages:
DIALING, WAITING FOR ANSR, CONNECT XXXX, WAITING FOR ENQ, TRANSMITTING, and RECEIVING.		These processing messages are displayed.

9.0 VeriFone Verification Response Section (Rev. 06/04)

The device will automatically display and print the response data unless you have specified in the setup menu to not automatically print your receipts. To print an additional copy of the response data, press the ‘*’ asterisk key. To advance the paper by a line, press the ‘3’ key from the initial screen. If your device has paper but is not printing a response, refer to the “PRINT ALL” setting in Section 7.2 on page 7.2.1 for Instructions for Setup Menu.

Note: The screen will display up to eight (8) lines of text. If the response is longer than eight (8) lines, use the P3 (Scroll Back) and P4 (Scroll Forward/Review) keys.

9.1 Fields on MEVS receipt

The MEVS receipt presents information in two sections:

· Input: The Input section displays the information entered into the MEVS device for the last transaction and always starts with the TODAY’S DATE field which reflects the terminal’s internal date and time.

· Response: The Response section only displays fields, which contain data. The fields displayed also vary based on the Tran Type used to conduct the transaction. The Response section always starts with the PROV NO. field.

Some fields are required fields (as stated in the transaction descriptions in Section 8.2 on page 8.0.1), so they will always appear.

Response Fields
Note: While all possible responses are listed below only those applicable will be returned on your receipt.
LABEL	DESCRIPTION
PROV NO.:	The eight-digit MMIS Provider ID.
DATE SVC:	The date for which services were requested.
MEDICAID ID:	The Medicaid number (CIN) is displayed on the receipt if the client is identified. In the client cannot be identified, the information entered in the MEVS Device will be displayed.
HIC NO.:	Health Insurance Claim number consisting of up to twelve-digits.
DOB:	This field displays the client’s date of birth.
GENDER:	The Client’s gender. Values are: M = Male F = Female U = Unborn
CNTY/OFF:	The two-digit county code is displayed for Upstate client’s county of fiscal responsibility. The Office code is a three-digit code for Downstate clients. Refer to Section 13.4 on page 13.4.1 for a complete listing of county codes.
ANNIV DT:	This is the beginning of the client’s benefit year.
MSG:	If applicable, a client’s Category of Assistance and/or exception code will be returned. Refer to Section 13.5 on page 13.5.1, for the Exception Codes for the definitions/descriptions. The Month that the client is due for Recertification will also be displayed here.
--------------------------------------- ELIG REQUEST REJECT ---------------------------------------	This message is displayed when the eligibility request cannot be validated. The fields listed below provide further information for the validation of the eligibility request.
Rej Reason Cd:	This field displays the Reject Reason codes. Refer to Section 11.0 on page 11.0.1 for Reject Reason codes.
Folw-Up Act Cd:	Values are: C = Please Correct and Resubmit P = Please Resubmit Original Transaction
INFO #:	Call the telephone number displayed on the receipt for more information.
------------------------------------- SERV REQUEST REJECT -------------------------------------	This message is displayed when a Service Authorization (SA) or DVS request cannot be processed or the client is ineligible. The fields listed below provide further information for the validation of the Service request or DVS.
Rej Reason Cd:	This field displays the Reject Reason codes. Refer to Section 11.0 on page 11.0.1 for Reject Reason codes.
Folw-Up Act Cd:	Values are: C = Please Correct and Resubmit P = Please Resubmit Original Transaction
INFO #:	Call the telephone number displayed on the receipt for more information.
------------------------------------ PLAN ELIG. & BENEFITS ------------------------------------	The fields listed below display the client’s eligibility and benefit information with Medicaid, as well as any other insurance. The client’s Medicaid, Medicare and/or other insurance information are separated by dashes (----------).
Plan:	This field displays the name of the plan
Plan Cd:	The field displays a 2-character code for other Third Party Insurance. If you see an Insurance Code of ZZ, call 1-800-343-9000 to obtain additional Insurance and coverage information. For Medicaid PCP only, the 2 character code and coverage codes are displayed. This field is displayed if the plan code is available.
Elig/Ben Info:	This field displays the client’s level of medical coverage or other coverages. Refer to Section 10.0 on page 10.0.1 for Accepted Reason Codes.
INFO #:	Call the telephone number displayed on the receipt for more information.
Serv Type Cd:	We will return one of the following values to further define coverage, exclusions and limitations. 30 = Health Benefit Plan Coverage 48 = Hospital Inpatient 54 = Long Term Care 82 = Family Planning 86 = Emergency
Insr Type Cd:	Values are: C1 = Commercial MP = Medicare Primary MC = Medicaid QM = Qualified Medicare Beneficiary
Plan Cov Desc:	This field will display a literal that further defines the response with respect to UT limits exceeded, client restrictions and limitations of coverage. If the message “Restricted to following provider” is returned, this field will display the type of restriction. We suggest submitting Tran Type 1 to ensure the ordering/referring provider is correct.
Time Per Qual:	This field displays the time period qualifiers. Values for this field are: 29 = Copay remaining 30 = UT exceeded
Dollar Amt:	This field displays the copay remaining only when 29 is present in the Time Per Qual field.
--------------------------------------- HEALTH CARE SERVICES ---------------------------------------	The fields listed below display information relating to Service Authorization (SA) or DVS requests which can contain several groups of information and are separated by dashes (----------).
Action Cd:	Values are: A1 = Certified in total A3 = Not Certified A6 = Modified CT = Contact Payer NA = No Action Required
INFO #:	Call the telephone number displayed on the receipt for more information.
Ref Id:	This field displays a message or DVS number.
Modified Units:	This field shows the partial units that were approved for the Service Authorization (SA) requested. Indicates that the full compliment of requester services relative to Utilization Threshold and/or Post and Clear processing is NOT available. The NN represents the number of services approved/available. An authorization will be created for that number only. This field also shows the number of Utilization Threshold and/or Post and Clear units reversed (canceled) for the Service Authorization Cancel request.
Units: N/X/X	For confirmations, this field shows the approved units, posted lab units and posted Rx/OTC units.
Item/NDC Code:	This field shows the approved Item/NDC code only for a DVS confirmation.
Dental Info:	This field shows the tooth, arch, or quadrant for a DVS confirmation.
Quantity Approved:	This field shows the quantity that was approved for a DVS confirmation.
Rej Reason Cd:	This field displays the Reject Reason codes. Refer to Section 11.0 on page 11.0.1 for Reject Reason codes.
*- End of Receipt -*

10.0 aCCEPTED REASON Codes (Rev. 10/03)

RESPONSE/RETURN		POSSIBLE CAUSES
1	ACTIVE COVERAGE	MA ELIGIBLE
		Client is eligible for all benefits
		MA ELIGIBLE HR UTILIZATION THRESHOLD
		Client is eligible to receive all Medicaid services with prescribed limits for physician, psychiatric and medical clinic, laboratory, dental clinic and pharmacy services. A service authorization must be obtained.
B	COPAYMENT	COPAYMENT
B	COPAYMENT	Client has copay remaining if this response is returned.
E	EXCLUSIONS	ELIGIBLE ONLY OUTPATIENT CARE
		Client is eligible for all ambulatory care, including prosthetics; no inpatient coverage.
		ELIGIBLE EXCEPT LONG-TERM CARE
		Client is eligible to receive all Medicaid services except nursing home services provided in an SNF or inpatient setting and/or waived services provided under the Long Term Health Care Program. All pharmacy, physician, ambulatory care services and inpatient hospital services, not provided in a nursing home, are covered.
F	LIMITATIONS	EMERGENCY SERVICES ONLY
		Client is eligible for emergency services from the time first given treatment for the emergency medical condition until such time as the medical condition requiring emergency care is no longer an emergency. An emergency is defined as a medical condition (including emergency labor and delivery) manifesting itself by acute symptom of sufficient severity (including severe pain), such that the absence of immediate medical attention could reasonably be expected to place the patient’s health in serious jeopardy, serious impairment of bodily functions or serious dysfunction of any body organ or part.
		PRESUMPTIVE ELIGIBILITY LONG-TERM/HOSPICE
		Client is eligible for all Medicaid services except hospital based clinic services, hospital emergency room services, hospital inpatient services, and bed reservation.
		PRESUMPTIVE ELIGIBILITY PRENATAL A
		Client is eligible to receive all Medicaid services except inpatient care, institutional long-term care, alternate level of care, and long-term home health care.
		PRESUMPTIVE ELIGIBILITY PRENATAL B
		Client is eligible to receive only ambulatory prenatal care services. The following services are excluded: inpatient hospital, long-term home health care, long-term care, hospice, alternate level of care, ophthalmic, DME, therapy (physical, speech, and occupational), abortion, and podiatry.
		PERINATAL FAMILY
		Client is eligible to receive a limited package of benefits. The following services are excluded: podiatry, long-term home health care, long term care, hospice, ophthalmic services, DME, therapy (physical, speech, and occupational), abortion services, and alternate level of care.
		ELIGIBLE ONLY FAMILY PLANNING SERVICES
		A client who was pregnant within the past two years and was on Medicaid while pregnant is eligible for Medicaid covered family planning services for up to 26 months after the end date of the pregnancy, regardless of whether the pregnancy ended in a miscarriage, live birth, still birth or an induced termination.
		AT SERVICE LIMIT
		The client has reached his/her limit for that particular service category. No service authorization is created. The service is not approved and payment by Medicaid will not be made. Refer to your MMIS manual if the patient has either an emergency or medically urgent situation.
		MEDICARE COINSURANCE DEDUCTIBLE ONLY
		Client is eligible for payment of Medicare coinsurance and deductible only. Deductible and coinsurance payments will be made for Medicare approved services only.
N	SERVICES RESTRICTED TO THE FOLLOWING PROVIDER	SERVICES RESTRICTED TO THE FOLLOWING PROVIDER
N	SERVICES RESTRICTED TO THE FOLLOWING PROVIDER	For restricted clients, this response is returned if the ordering provider entered is not who the client is restricted to.
R	OTHER OR ADDITIONAL PAYER	ELIGIBLE CAPITATION GUARANTEE
		A response of “Eligible Capitation Guarantee” indicates guaranteed status under a Prepaid Capitation Program (PCP). The PCP provider is guaranteed the capitation rate for a period of time after a client becomes ineligible for Medicaid services. Clients enrolled in some PCPs are eligible for some fee-for-service benefits if referred by the PCP provider. To determine exactly what services are covered, contact the PCP designated in the insurance code field.
		FAMILY HEALTH PLUS
		Client is enrolled in the Family Health Plus Program (FHP) and receives all services through a FHP participating Managed Care Plan. The Medicaid program does not reimburse for any service that is excluded from the benefit package of the FHP Managed Care Plan.
MC	MANAGED CARE COORDINATOR	ELIGIBLE PCP
MC	MANAGED CARE COORDINATOR	A response of “Eligible PCP” indicates coverage under a Prepaid Capitation Program (PCP). This status means the client is PCP eligible as well as eligible for limited fee-for-service benefits. To determine exactly what services are covered, review the coverage codes returned in the response. The Coverage Code definitions can be found in the Codes section of this manual. If further clarification of exact coverage is needed, contact the PCP.

11.0 reject Reason codes (Rev. 07/04)

NOTE: The table below displays the mapping of HIPAA codes to eMedNY codes.

REJECT REASON CODE AND DESCRIPTION		POSSIBLE CAUSES
CT	CONTACT PAYER	CALL 1-800-343-9000
CT	CONTACT PAYER	When certain conditions are met (ex: multiple responses), you are instructed to call the Provider Services staff for additional data.
I	NON COVERED	NOT MA ELIGIBLE
		Patient does not have Medicaid coverage for the date you are requesting.
		NO COVERAGE PENDING FAMILY HEALTH PLUS
		Client is waiting to be enrolled into a Family Health Plus Managed Care Plan. No Medicaid services are reimbursable.
U	CONTACT FOLLOWING ENTITY FOR ELIGIBILITY OR BENEFIT INFORMATION	CALL 1-800-343-9000
U		When certain conditions are met (ex: multiple responses), you are instructed to call the Provider Services staff for additional data.
Y	SPENDDOWN	NO COVERAGE: EXCESS INCOME
Y	SPENDDOWN	Client has income in excess of the allowable levels. All other eligibility requirements have been satisfied. This individual will be considered eligible for Medicaid reimbursable services only at the point his or her excess income is reduced to the appropriate level. The individual may reduce his or her excess income by paying the amount of the excess to the Local Department of Social Services, or by submitting bills for the medical services that are at least equal to the amount of the excess income. Medical services received prior to meeting the excess income amount can be used to reduce the amount of the excess.
15	REQUIRED APPLICATION DATA MISSING	NO UNITS ENTERED
15	REQUIRED APPLICATION DATA MISSING	No entry was made and the units are required for this transaction.
33	INPUT ERRORS	ITEM NOT COVERED
		The entered Item/NDC code is not a reimbursable code on the New York State Drug Plan file or has been discontinued.
		MISSING/INVALID DVS QUANTITY
		The entered quantity's format is invalid or missing and is required.
		CURRENT DATE REQUIRED
		A DVS transaction requires a current date entry. The date entered was NOT today's date.
		MISSING/INVALID CATEGORY OF SERVICE
		The entered taxonomy/service type does not map to a valid category of service on the provider’s file for the entered Date of Service.
		MISSING/INVALID TOOTH/QUADRANT
		The tooth number, tooth quadrant, or arch was not entered and is required, or was entered incorrectly.
41	AUTHORIZATION/ACCESS RESTRICTIONS	DOWNLOAD REQUIRED
		The VeriFone software is obsolete and must be updated. This message is displayed once a day until the download is completed.
		INVALID TRAN TYPE
		An invalid transaction type other than 1-4 or 6 was entered.
		INVALID TERMINAL ACCESS
		The received transaction is classified as a Provider Type/Transaction Type Combination that is not allowed to be submitted through the POS VeriFone terminal. Additionally, this message will be returned if a pharmacy submits a DVS transaction for an NDC code through the POS VeriFone terminal because NDC codes must be submitted through the online NCPDP DUR format. Pharmacies are only allowed to submit DVS transactions through the POS VeriFone terminal for hcpcs codes (five-digit alpha/numeric codes). For example: a Pharmacy can submit an eligibility transaction via the Terminal but cannot submit a Service Authorization Transaction unless exempt from the ProDUR Program.
		SERVICE NOT ORDERED
		The ordering provider did not post the services you are trying to clear. Contact the ordering provider.
		LOST/STOLEN TERMINAL
		The terminal serial ID is indicated as being a lost or stolen terminal. Call 1-800-343-9000 for assistance.
		PAYMENT PAST DUE
		The terminal serial ID is indicated as having past due payments. Call 1-800-343-9000 for assistance.
		SSN ACCESS NOT ALLOWED
		The provider is not authorized to access the system using a social security number. The Medicaid Number (CIN) or Access Number must be entered.
42	UNABLE TO RESPOND AT CURRENT TIME	RESUBMIT TRANSACTION
43	INVALID/MISSING PROVIDER INFORMATION	INVALID PROVIDER NUMBER
		The Provider ID entered is not valid.
		REENTER ORDERING PROVIDER
		The license number or provider number entered in the ordering provider field has the incorrect format (wrong length or characters in the wrong position).
		INVALID LICENSE TYPE
		The License Type entered in the ordering provider field is not a valid value. Refer to the values listed in the ordering provider field in Section 3.3 on page 3.3.5 of this manual.
		DISQUALIFIED ORDERER
		The License Number or eight-digit MMIS Provider ID that was entered in the ordering provider field is in a disqualified status on the Master file and cannot prescribe. Check the number entered. If a license number was entered, make sure the correct license type/license number combination and format was entered.
		DECEASED ORDERER
		The License Number or eight-digit MMIS Provider ID that was entered in the ordering provider field is in a deceased status on the Master file and cannot prescribe. Check the number entered. If a license number was entered, make sure the correct license type/license number combination and format was entered.
		INVALID ORDERING PROVIDER
		The license number or MMIS Provider ID that was entered in the ordering provider field was not found on the license or provider files.
		INVALID REFERRING PROVIDER NUMBER
		The referring provider ID number was entered incorrectly or is not a valid MMIS Provider ID. A license number cannot be entered in this field.
		PRESCRIBING PROVIDER LICENSE INACTIVE
		The license number entered in the ordering provider field is on the license file but is not active for the date of service entered.
45	INVALID/MISSING PROVIDER SPECIALTY	INVALID TAXONOMY OR SERVICE TYPE
45	INVALID/MISSING PROVIDER SPECIALTY	The Taxonomy and/or Service Type entered does not map to a specialty or category of service on the provider’s file for the entered Date of Service.
48	INVALID/MISSING PROVIDER IDENTIFICATION NUMBER	REENTER ORDERING PROVIDER
		The license number or provider number entered in the ordering provider field has the incorrect format (wrong length or characters in the wrong position).
		DISQUALIFIED ORDERER
		The License Number or eight-digit MMIS Provider ID that was entered in the ordering provider field is in a disqualified status on the Master file and cannot prescribe. Check the number entered. If a license number was entered, make sure the correct license type/license number combination and format was entered.
		DECEASED ORDERER
		The License Number or eight-digit MMIS Provider ID that was entered in the ordering provider field is in a deceased status on the Master file and cannot prescribe. Check the number entered. If a license number was entered, make sure the correct license type/license number combination and format was entered.
		INVALID ORDERING PROVIDER
		The license number or MMIS Provider ID that was entered in the ordering provider field was not found on the license or provider files.
		INVALID REFERRING PROVIDER ID NUMBER
		The referring provider ID number was entered incorrectly or is not a valid MMIS Provider ID number. A license number cannot be entered in this field.
		PRESCRIBING PROVIDER LICENSE INACTIVE
		The license number entered in the ordering provider field is on the license file but is not active for the date of service entered.
49	PROVIDER IS NOT PRIMARY PHYSICIAN	RESTRICTED RECIPIENT NO AUTHORIZATION
		This client is restricted to services from a specific provider. In the referring provider field, enter the MMIS Provider ID of the primary provider to whom the client is restricted.
		MCCP RESTRICTED RECIPIENT NO AUTHORIZATION
		Services must be provided, ordered or referred by the primary provider. In the referring provider field, enter the MMIS Provider ID of the primary provider to whom the client is restricted.
50	PROVIDER INELIGIBLE FOR INQUIRIES	PROVIDER NOT ELIGIBLE
50	PROVIDER INELIGIBLE FOR INQUIRIES	The verification was attempted by an inactivated or disqualified provider.
51	PROVIDER NOT ON FILE	PROVIDER NOT ON FILE
51	PROVIDER NOT ON FILE	The provider number entered is not identified as a Medicaid enrolled provider. Either the number is incorrect or not on the provider master file.
52	SERVICE DATES NOT WITHIN PROVIDER PLAN ENROLLMENT	PROVIDER INELIGIBLE SERVICE ON DATE PERFORMED
52	SERVICE DATES NOT WITHIN PROVIDER PLAN ENROLLMENT	The Taxonomy and/or Service Type entered does not map to a specialty or category of service on the provider’s file for the entered Date of Service. This message will also be returned if Taxonomy code (Clinic Pharmacy) or Service Type (DME) are entered in the transaction and the associated Category of Service is not on file or is invalid for the entered Date of Service.
53	INQUIRED BENEFIT INCONSISTENT WITH PROVIDER TYPE	COS NOT VALID FOR ITEM/NDC CODE
53	INQUIRED BENEFIT INCONSISTENT WITH PROVIDER TYPE	The entered Taxonomy and/or Service Type does not map to a COS that is valid for the Item/NDC procedure code.
60	DATE OF BIRTH FOLLOWS DATE(S) OF SERVICE	SERVICE DATE PRIOR TO BIRTHDATE
60	DATE OF BIRTH FOLLOWS DATE(S) OF SERVICE	A date which occurs before the birthdate.
62	DATE OF SERVICE NOT WITHIN ALLOWABLE INQUIRY PERIOD	INVALID DATE
62	DATE OF SERVICE NOT WITHIN ALLOWABLE INQUIRY PERIOD	An illogical date or a date which falls outside the MEVS inquiry period. (Dates up to 24 months retroactive will be supported.)
69	INCONSISTENT WITH PATIENT’S AGE	AGE EXCEEDS MAXIMUM
		The client's age exceeds the maximum allowable age on the NYS Drug Plan file for the item/NDC code entered.
		AGE PRECEDES MINIMUM
		The client's age is below the minimum allowable age on the NYS Drug Plan file for the item/NDC code entered.
70	INCONSISTENT WITH PATIENT’S GENDER	ITEM/GENDER INVALID
70	INCONSISTENT WITH PATIENT’S GENDER	The item/NDC code entered is not reimbursable for the client's gender resident on the eligibility file.
72	INVALID/MISSING SUBSCRIBER/INSURED ID	INVALID CARD THIS RECIPIENT
		Client has used an invalid card. Check the number you have entered against the client’s Common Benefit Identification Card. If they agree, the client has been issued a new and different Benefit Identification Card and must produce the new card prior to receiving services.
		INVALID ACCESS NUMBER
		An incorrect access number was entered.
		INVALID MEDICAID NUMBER
		The Medicaid number (CIN) entered is not valid.
		INVALID SEQUENCE NUMBER
		The sequence number entered is not valid or not current. Check the client's card for the current sequence number.
75	SUBSCRIBER/INSURED NOT FOUND	SOCIAL SECURITY NUMBER NOT ON FILE
		The entered nine-digit number is not on the Client Master File.
		RECIPIENT NOT ON FILE
		Client identification number (CIN) is not on file. The number is either incorrect or the client is no longer eligible and the number is no longer on file.
		NO COVERAGE: PENDING FHP
		Client is waiting to be enrolled into a Family Health Plus Managed Care Plan. No Medicaid services are reimbursable.
		NO MATCH ON FILE
		Client is not found on file.
84	CERTIFICATION NOT REQUIRED FOR THIS SERVICE	PA NOT REQ/MEDIA TYPE INVALID
		The entered item/NDC was not designated by the Dept. of Health to receive a DVS number through MEVS or this is not the appropriate access for obtaining a Prior Approval number for this item/NDC. This response will be returned except on the OMNI 3750. For those developing their own software, refer to the NYS Medicaid HIPAA Companion Documents, 278 Request and Response.
		DVS NUMBER NOT REQUIRED
		The entered item/NDC was not designated by the Dept. of Health to receive a DVS number through MEVS. This response will be returned for the Verifone OMNI 3750 Terminal.
87	EXCEEDS PLAN MAXIMUMS	AT SERVICE LIMIT
		The client has reached his/her limit for that particular service category. No service authorization is created. The service is NOT approved and payment by Medicaid will NOT be made. Refer to your MMIS manual if the patient has either an emergency or medically urgent situation.
		EXCEEDS FREQUENCY LIMIT
		The client has already received the allowable quantity limit of the item/NDC code entered in the time frame resident on the NYS Drug Plan file or the quantity you requested will exceed that limit.
		MAXIMUM QUANTITY EXCEEDED
		The quantity entered exceeds the maximum allowable quantity resident on the NYS Drug Plan file. Make sure the quantity entered is for the current date of service only. (no refills).
88	NON-COVERED SERVICE	PROCEDURE CODE NOT COVERED
		The procedure code entered was either entered incorrectly or is not a NYS reimbursable code, or has been discontinued.
		ITEM NOT COVERED
		The entered Item/NDC code is not a reimbursable code on the New York State Drug Plan file or has been discontinued.
89	NO PRIOR APPROVAL	NO AUTHORIZATION FOUND
89	NO PRIOR APPROVAL	No matching transaction found for the authorization confirmation transaction or cancellation request.
91	DUPLICATE REQUEST	DUPLICATE – UT PREVIOUSLY APPROVED
		The service authorization request is a duplicate of a previously approved service authorization request for a given provider, client, and date of service.
		DUPLICATE DVS
		The entered transaction is a duplicate of a previously submitted and approved DVS transaction.
95	PATIENT NOT ELIGIBLE	NOT MEDICAID ELIGIBLE
		Client is not eligible for benefits on the date of service requested.
		FAMILY HEALTH PLUS
		Client has Family Health Plus.
		NO COVERAGE: PENDING FHP
		Client is waiting to be enrolled into a Family Health Plus Managed Care Plan. No Medicaid services are reimbursable.
		NO COVERAGE: EXCESS INCOME
		Client has income in excess of the allowable levels. All other eligibility requirements have been satisfied. This individual will be considered eligible for Medicaid reimbursable services only at the point his or her excess income is reduced to the appropriate level. The individual may reduce his or her excess income by paying the amount of the excess to the Local Department of Social Services, or by submitting bills for the medical services that are at least equal to the amount of the excess income. Medical services received prior to meeting the excess income amount can be used to reduce the amount of the excess.

DISPLAY	ACTION
Initial Screen	Press the P4 SCROLL FORWARD/ REVIEW key
The response from the last transaction is displayed	Press the ENTER key to edit the data
Each screen displays the data that was entered	Reenter new data Or Press the ENTER key to accept current data

13.2 Taxonomy and Service Type Codes (Rev. 07/04)

To ensure correct Utilization Threshold processing use the appropriate Taxonomy Code/Service Type Code Combinations. Clinic providers must enter a Taxonomy Code or a Service Type Code or both on a Service Authorization transaction. Out of State Providers see section 13.3

If you are	And your Specialty Code for the service is	Use Taxonomy	Service Type Code
AIDS Clinic - Freestanding	249, 355		85 - AIDS
Clinic - Freestanding	300, 301, 302, 303, 304, 305, 308, 309, 320, 900, 904, 908, 913, 934, 936, 937, 938, 939, 940, 941, 942, 943, 944, 949, 960, 961, 962, 967, 968, 970, 975, 976, 983, 984, 985, 986, 987, 988, 989, 990, 991, 993, 994, 995, 996, 997, 998		1-Medical Care 6 - Radiation Therapy 15 - Alternate Method Dialysis 53 - Hospital - Ambulatory Surgical 65 - Newborn Care 68 - Well Baby Care 69 – Maternity 76 – Dialysis 78 – Chemotherapy A9 – Rehabilitation AJ – Alcoholism AK - Drug Addiction
Clinic -Hospital Based	300, 301, 302, 303, 304, 305, 308, 309, 320, 904, 908, 913, 934, 936, 937, 938, 939, 940, 941, 942, 943, 944, 949, 960, 961, 962, 967, 968, 970, 972, 973, 975, 976, 979, 983, 984, 985, 986, 987, 988, 989, 990, 991, 993, 994, 995, 996, 997, 998		1 - Medical Care 6 - Radiation Therapy 15 - Alternate Method Dialysis 53 - Hospital - Ambulatory Surgical 65 - Newborn Care 68 - Well Baby Care 69 – Maternity 76 – Dialysis 78 – Chemotherapy A9 – Rehabilitation AJ – Alcoholism AK - Drug Addiction
Clinic -Hospital Based	740		56 - Medically Related Transportation
Clinic – Hospital Based or Freestanding	902, 903, 905, 909, 914, 915, 916, 917, 925, 926, 927, 928, 929, 930, 931, 932, 933, 950, 951, 952, 953, 954, 955, 956, 957, 965, 966, 999		2 – Surgical 3 – Consultation 17 - Pre-Admission Testing 20 - Second Surgical Opinion 21 - Third Surgical Opinion 50 - Hospital – Outpatient 64 – Acupuncture 67 - Smoking Cessation 71 – Audiology Exam (Non-DVS) 72 - Inhalation Therapy 73 - Diagnostic Medical 79 - Allergy Testing 80 - Immunizations 98 - Professional (Physician) Visit – Office 99 - Professional (Physician) Visit – Inpatient A0 – Professional (Physician) Visit – Outpatient A1 - Professional (Physician) Visit - Nursing Home A2 - Professional (Physician) Visit - Skilled Nursing Facility A3 - Professional (Physician) Visit – Home BD - Cognitive Therapy BE - Massage Therapy BF - Pulmonary Rehabilitation BG - Cardiac Rehabilitation BS - Invasive Procedures
Clinic – Hospital Based or Freestanding	918		93 – Podiatry 94 - Podiatry - Office Visits 95 - Podiatry - Nursing Home Visits
Clinic - Freestanding	919, 920, 921, 923, 924, 958	261Q00000X -------------- or No Taxonomy	50 - Hospital – Outpatient -------------------------- or AC - Rehabilitation – Outpatient AD - Occupational Therapy AE - Physical Medicine AF - Speech Therapy AL - Vision (Optometry)
Clinic -Hospital Based	919, 920, 921, 923, 924, 958	282N00000X -------------- or No Taxonomy	50 - Hospital – Outpatient -------------------------- or AC - Rehabilitation – Outpatient AD - Occupational Therapy AE - Physical Medicine AF - Speech Therapy AL - Vision (Optometry)
Clinic –Hospital Based or Freestanding	922		AI - Substance Abuse
Clinic – Hospital Based or Freestanding	935		77 - Otological Exam
Clinic – Hospital Based or Freestanding	969		75 - Prosthetic Device
Clinic – Hospital based or Freestanding - DVS	967		71 - Audiology Exam
Clinic Abortion – Hospital based or Freestanding	907		84 - Abortion
Clinic Family Planning - Hospital based or Freestanding	906		82 - Family Planning
Clinic Pharmacy - Hospital based or Freestanding	760		88 - Pharmacy
Clinic Radiology - Hospital based or Freestanding	998		4 - Diagnostic X-Ray 62 - MRI/CAT Scan
Clinic/Center - Multispecialty - Hospital based or Freestanding	321	261QM1300X
Clinic/Center - Student Health - Freestanding	306, 325	261QS1000X
Dental Clinic - Hospital Based or Freestanding	350, 351	261QD0000X	35 - Dental Care
Dental Clinic - Hospital Based or Freestanding	910, 911		40 - Oral Surgery
Dental Clinic - Hospital Based or Freestanding	911		23 - Diagnostic Dental 24 – Periodontics 25 - Restorative 26 – Endodontics 27 - Maxofocial Prosthetics 28 - Adjunctive Dental Services 35 - Dental Care 36 - Dental Crowns 37 - Dental Accident 39 - Prosthodontics
Dental Clinic - Hospital based or Freestanding	912		38 - Orthodontics
DME Dealer –DVS Only			12 - Durable Medical Equipment Purchase 18 - Durable Medical Equipment Rental
Emergency Room - Hospital Based or Freestanding	901		51 - Hospital - Emergency Accident 52 - Hospital - Emergency Medical 86 - Emergency Services
Home Health DME – DVS			12 - Durable Medical Equipment Purchase 18 - Durable Medical Equipment Rental
Hospital General Acute Care - Special Use	060, 110, 181, 730	282N00000X
Hospital Inpatient - Non-DVS	899		48 - Hospital – Inpatient 63 - Donor Procedures 70 – Transplants A7 - Psychiatric – Inpatient AB - Rehabilitation - Inpatient
Hospital Inpatient DVS	COS 0285		48 - Hospital – Inpatient 63 - Donor Procedures 70 – Transplants A7 - Psychiatric – Inpatient AB - Rehabilitation - Inpatient
Lab	411, 412, 413, 414, 415, 416, 419, 420, 421, 422, 423, 427, 430, 431, 432, 435, 436, 438, 439, 440, 441, 442, 450, 451, 460, 470, 481, 482, 483, 484, 485, 486, 491, 510, 511, 512, 513, 514, 515, 516, 518, 521, 523, 524, 531, 540, 550, 551, 552, 553, 560, 571, 572, 573, 580, 599		5 - Diagnostic Lab
Clinic Pharmacy – Hospital based or Freestanding	760	333600000X
Pharmacy DME	307		12 - Durable Medical Equipment Purchase 18 - Durable Medical Equipment Rental
Physician	010, 030, 040, 041, 050, 060, 062, 063, 064, 065, 066, 067, 068, 069, 070, 080, 089, 092, 093, 100, 110, 120, 131, 135, 136, 137, 138, 139, 141, 142, 143, 146, 148, 160, 162, 170, 182, 183, 184, 185, 194, 200, 201, 202, 210, 220, 230, 241, 242, 402, 403, 404, 777		A0 - Professional (Physician) Visit - Outpatient
Physician	020, 130, 150, 151, 152, 153, 154, 155, 156, 157, 158, 159, 161, 163, 169, 186, 187, 191, 192, 193, 195, 196, 205, 247, 249, 252, 253, 254, 270, 306, 401, 751		98 - Professional (Physician) Visit - Office
Physician			86 - Emergency Services
Physician	750		AK - Drug Addiction
Physician Abortion			84 - Abortion
Physician Group	010, 060, 063, 089, 100, 150, 158, 159, 161, 750	193400000X
Physician Radiology	081, 206, 207, 208		04 - Diagnostic X-Ray
Psychiatric Clinic – Hospital Based	310, 311, 315, 316, 322, 945, 946, 947, 948, 963, 964, 971, 974		A4 – Psychiatric A6 – Psychotherapy BC - Day Care (Psychiatric)
Psychiatric Clinic - Freestanding	310, 311, 315, 316, 322, 945, 946, 947, 948, 963, 964, 974		A4 – Psychiatric A6 – Psychotherapy BC - Day Care (Psychiatric)
Psychiatric Clinic – Hospital Based or Freestanding	312, 313, 314, 317, 318, 319, 323, 352, 353, 354, 959, 978, 980, 982, 992		A8 - Psychiatric – Outpatient BB - Partial Hospitalization (Psychiatric)
Transportation DME – DVS Only			12 - Durable Medical Equipment Purchase 18 - Durable Medical Equipment Rental

13.4 County/District Codes (Rev. 10/03)

The County/District, two-digit codes are used to identify the client's county of fiscal responsibility.

01	Albany	31	Onondaga
02	Allegany	32	Ontario
03	Broome	33	Orange
04	Cattaraugus	34	Orleans
05	Cayuga	35	Oswego
06	Chautauqua	36	Otsego
07	Chemung	37	Putnam
08	Chenango	38	Rensselaer
09	Clinton	39	Rockland
10	Columbia	40	St. Lawrence
11	Cortland	41	Saratoga
12	Delaware	42	Schenectady
13	Dutchess	43	Schoharie
14	Erie	44	Schuyler
15	Essex	45	Seneca
16	Franklin	46	Steuben
17	Fulton	47	Suffolk
18	Genesee	48	Sullivan
19	Greene	49	Tioga
20	Hamilton	50	Tompkins
21	Herkimer	51	Ulster
22	Jefferson	52	Warren
23	Lewis	53	Washington
24	Livingston	54	Wayne
25	Madison	55	Westchester
26	Monroe	56	Wyoming
27	Montgomery	57	Yates
28	Nassau	66	New York City
29	Niagara	97	OMH Administered
30	Oneida	98	OMR/DD Administered
		99	Oxford Home

13.5 Exception Codes (Rev. 10/03)

Exception Codes are two-digit codes that identify a client’s program exceptions or restrictions.

Code 30	This code identifies a client who is to receive Long Term Home Health Care (LTHHC) Services from a designated primary provider. This client is not eligible to receive Personal Care Services (PCS) and/or Home Health (HH) from other than the designated primary provider. All other Medicaid covered services are subject to Utilization Threshold and Co-payment requirements.
Code 35	This client is enrolled in a Comprehensive Medicaid Case Management (CMCM) program and is exempt from Co-payment and Utilization Threshold processing. The client's participation in CMCM does not affect eligibility for other Medicaid services.
Code 38	The client is resident in an ICF-DD facility. As such, the individual is exempt from Co-payment and Utilization Threshold requirements and may be eligible for some fee-for-service Medicaid coverage. You should contact the ICF-DD to find out if the service is included in their per diem rate. If it is not, the claim can be submitted to the NYS Medicaid Program.
Code 39	This code identifies a client in the Aid Continuing program. As such, the client is subject to Utilization Threshold and exempt from Co-payment requirements.
Code 46	This code identifies a client in a Home and Community Based Services (HCBS) Waiver who resides in Family Care (FC) or at Home. As a result, this individual is exempt from Utilization Threshold and Co-payment requirements.
Code 47	This code identifies a client in a Home and Community Based Service (HCBS) Waiver who resides in a Community Residence (CR) and participates in a Subchapter A Program. As a result, this individual is exempt from Utilization Threshold and Co-payment requirements.
Code 48	This code identifies a client in a Home and Community Based Service (HCBS) Waiver who resides in Community Residence (CR). As a result, this individual is exempt from Utilization Threshold and Co-payment requirements.
Code 49	This code identifies a client in the Home and Community Based Services (HCBS) who resides in an Individual Residential Alternative (IRA) and is authorized to receive IRA residential habilitation services. As a result, this individual is exempt from Utilization Threshold and Co-payment requirements.
Code 50	This client has Connect services, plus is eligible for the service package available to all individuals with Perinatal Family. As a result, this individual is exempt from Utilization Threshold and Co-payment requirements. For a Definition of Perinatal Family, refer to Section 3.4 on page 3.4.1 for the Eligibility Responses.
Code 51	This client has Connect services, plus is eligible for the services described in the Eligibility Response associated with the client. As a result, this individual is exempt from Utilization Threshold and Co-payment requirements. For the range of possibilities, refer to Section 3.4 on page 3.4.1 for the Eligibility Responses.
Code 54	This code designates a client whose outpatient Medicaid coverage is limited to Home Health and Personal Care Services benefits. As such, the client is subject to Utilization Threshold and Co-payment requirements.
Code 62	This code identifies a client in the Care At Home I program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 63	This code identifies a client in the Care At Home II program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 64	This code identifies a client in the Care At Home III program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 65	This code identifies a client in the Care At Home IV program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 66	This code identifies a client in the Care At Home V program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 67	This code identifies a client in the Care At Home VI program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 68	This code identifies a client in the Care At Home VII program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 69	This code identifies a client in the Care At Home VIII program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 70	This code identifies a client in the Care At Home IX program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 71	This code identifies a client in the Care At Home X program. As such this individual is exempt from completion of HARRI (the Long Term Home Health Care Assessment Tool), Co-payment and Utilization Threshold requirements.
Code 81	This code identifies a client in a Home and Community Based Services (HCBS) Waiver Program for Traumatic Brain Injury (TBI). As a result, this individual is exempt from Utilization Threshold and Co-payment requirements.
Code 83	This code identifies a client who has been mandated by the local social services district to receive certain alcohol and substance abuse services as a condition of eligibility for public assistance or Medicaid as a result of welfare reform requirements. For managed care enrollees, the presence of this code allows certain substance abuse services to be paid on a fee for service basis. The code may be used to trigger prior approval requirements.
Code NH	This code identifies a client in a Nursing Home facility. The majority of the client's care is provided by the Nursing Home and is included in their Medicaid per diem rate. If you provide a service to a NH client, you must contact the Nursing Home to find out if the service is included in their rate. If it is not, the claim can be submitted to the NYS Medicaid Program.
Code CC	This code identifies a client in a Child Care program facility. As such this individual has all of their care provided for by the Child Care facility provider on a per-diem basis. Any Medicaid services provided to the client by any other provider than the designated facility provider are not reimbursable.
Code ZZ	This code indicates that more Exception codes are applicable than can be displayed. Call 1-800-343-9000 to obtain additional Exception code information.

13.6 Insurance Codes (Rev. 06/04)

Insurance codes are two character codes which, if returned in the MEVS response, identifies the client's insurance carrier. If you see an Insurance Code of ZZ, call 1-800-343-9000 to obtain additional Insurance and coverage information. Refer to the billing section of your MMIS Provider Manual for a list of codes and descriptions.

Insurance Coverage Codes

The POS device will only return coverage codes for Medicaid Managed Care Plans.

These codes identify which services are covered by the client's managed care plan.

COVERAGE CODES	DESCRIPTION	EXPLANATION
A	Inpatient Hospital	All inpatient services are covered except psychiatric care.
B	Physician In-Office	Services provided in the physician's office are generally covered.
C	Emergency Room	Self-Explanatory.
D	Clinic	Both hospital based and freestanding clinic services are covered.
E	Psychiatric Inpatient	Self-Explanatory.
F	Psychiatric Outpatient	Self-Explanatory.
G	Physician In-Hospital	Physician services provided in a hospital or nursing home are covered.
H	Drugs No Card	Drug coverage is available but a drug card is not needed.
I	Lab/X-Ray	Laboratory and x-ray services are covered.
J	Dental	Self-Explanatory.
K	Drugs Co-pay	Although the insurance carrier expects a co-payment, you may not request it from the client. If the insurance payment is less than the Medicaid fee, you can bill Medicaid for the balance which may cover the co-payment.
L	Nursing Home	Some nursing home coverage is available. You must bill until benefits are exhausted.
M	Drugs Major Medical	Drug coverage is provided as part of a major medical policy.
N	All Physician Services	Physician services, without regard to where they were provided, are covered.
O	Drugs	Self-Explanatory.
P	Home Health	Some home health benefits are provided. Continue to bill until benefits are exhausted.
Q	Psychiatric Services	All psychiatric services, inpatient and outpatient, are covered.
R	ER and Clinic	Self-Explanatory.
S	Major Medical	The following services are covered: physician, clinic, emergency room, inpatient, laboratory, referred ambulatory, transportation and durable medical equipment.
T	Transportation	Medically necessary transportation is covered.
U	Coverage to Complement Medicare	All services paid by Medicare which require a coinsurance or deductible payment should be billed to the insurance carrier prior to billing Medicaid.
V	Substance Abuse Svcs.	All substance abuse services, regardless of where they are provided are covered.
W	Substance Abuse Outpatient	Self-Explanatory.
X	Substance Abuse Inpatient	Self-Explanatory.
Y	Durable Medical Equipment	Self-Explanatory.
Z	Optical	Self-Explanatory.
All	All of the above	All services listed in coverage codes A-Z are covered by the client’s insurance carrier.

13.7 New York City Office Codes (Rev. 10/03)

The office codes and descriptions listed below are only returned for County Code 66 clients. They are not returned for Telephone Verifications. Any data returned in this field for clients with other county codes may not be accurate since those counties are not required to enter an office code.

Public Assistance

Manhattan		Brooklyn

013	Waverly	061	Fulton
019	Yorkville	062	Clinton
023	East End	063	Wyckoff
024	Amsterdam	064	Dekalb
026	St. Nicolas	066	Bushwick
028	Hamilton	067	Linden
032	East Harlem	068	Prospect
035	Dyckman	070	Bay Ridge
037	Roosevelt	071	Nevins
		072	Livingston
		073	Brownsville
Bronx		078	Euclid
		080	Fort Greene
038	Rider	084	Williamsburg
039	Boulevard
040	Melrose
041	Tremont	Staten Island
043	Kingsbridge
044	Fordham	099	Richmond
045	Concourse
046	Crotona
047	Soundview
048	Bergen
049	Willis


Queens

051	Queensboro
052	Office of Treatment Monitoring
053	Queens
054	Jamaica
079	Rockaway

073 Manhattan

074 Queens

075 Staten Island

Office of Direct Child Care Services

801 Brooklyn

802 Jamaica

806 Manhattan

810 Division of Group Homes

823 Division of Group Residence

826 Diagnostic Reception Centers

PCP Plan Codes

Refer to your MMIS Provider Manual for Prepaid Capitation Plan Codes.

CHECK LINE	The VeriFone terminal is not plugged in or the terminal is on the same line as a telephone, which is off the hook or in use.
CONNECT XXXX	This message is displayed until transmission to the host computer begins.
DOWNLOAD DONE	This message is displayed when the download function process is complete. Pres ENTER to continue.
NO ENQ FROM HOST	No enquiry received from host. A problem exists with the network. Repeat the transaction. If problem persists, contact Provider Services at 1-800-343-9000 for assistance.
NO RESPONSE FROM HOST	No response received from host. A problem exists with the network. Repeat the transaction. If problem persists, contact Provider Services at 1-800-343-9000 for assistance.
PLEASE TRY AGAIN	The card swipe was unsuccessful because you partially swiped the card, the card was damaged, or the equipment malfunctioned. Re-swipe or manually enter the access number.
PROCESSING	This message is displayed until the host message is ready to be displayed.
RECEIVING	This message is displayed until the host message is received by the VeriFone.
RETRY TRANSACTION	After a successful Transaction has been completed, this message will be received during the Review Function if an invalid sequence of keys Is pressed or an Access Number is entered which differs in length from the original number.
TRANSMITTING	This message is displayed until the host computer acknowledges the transmission.
UNREADABLE CARD	Will be displayed after three unsuccessful attempts to swipe the card.

If you are	And your Specialty Code for the service is	Use Taxonomy	Service Type Code
Out of State Clinical Psychologist		103GC0700X
Out of State Licensed Practical Nurse		164W00000X
Out of State Midwife, Certified Nurse		367A00000X
Out of State Nurse Practitioner		363L00000X
Out of State Occupational Therapist		225X00000X
Out of State Physical Therapist		225100000X
Out of State Physician - General Practice		208D00000X
Out of State Registered Nurse - General Practice		163WG0000X
Out of State Speech-Language Pathologist		235Z00000X

CODES	DESCRIPTION
21	Inpatient Hospital
22	Emergency Room - non-emergency, non-urgent
23	Clinic
31	Prescription Drugs - brand name
32	Prescription Drugs - generic
33	Non-prescription Drugs (OTC)
41	Sickroom Supplies
42	Laboratory
43	X-Ray
92	No Co-pay

1.0 INTRODUCTION TO THE NEW YORK STATE MEDICAID ELIGIBILITY VERIFICATION SYSTEM (Rev. 10/03)

2.0 BENEFIT IDENTIFICATION CARDS/FORMS (Rev. 10/03)

2.1 Permanent Common Benefit Identification Photo Card (Rev. 10/03)

2.2 Permanent Common Benefit Identification Non-Photo Card (Rev. 10/03)

2.3 Replacement Common Benefit Identification Card (Rev. 10/03)

3.0 INTRODUCTION TO TELEPHONE (Audio Response Unit) VERIFICATION (Rev. 10/03)

3.1 Telephone Equipment Specifications (Rev. 11/02)

3.2 Telephone Verification Using the Access Number or Medicaid Number (CIN) (Rev. 10/03)

3.3 Telephone Verification Input Section (Rev. 10/03)

3.4 Telephone Verification Response Section (Rev. 10/03)

3.5 Telephone Verification Error and Denial Responses (Rev. 10/03)

4.0 INTRODUCTION TO THE Verifone Omni 3750 MEVS Terminal (Rev. 10/03)

5.0 Quick Start (Rev. 10/03)

6.0 VeriFone Omni 3750 Terminal (Rev. 10/03)

6.1 VeriFone Omni 3750 Terminal - Front

6.2 VeriFone Omni 3750 Terminal – Back

7.0 VeriFone Installation Instructions (Rev. 10/03)

7.1 Instructions to Reset Day/Date/Time

7.2 Instructions for Setup Menu (P1 Key)

7.3 Instructions for Provider Menu (P2 key)

8.0 VeriFone Verification Input Section (Rev. 10/03)

8.1 VeriFone Verification Using the Access Number or Medicaid Number (CIN)

8.2 Instructions for Completing a VeriFone Transaction

8.2.6 Instructions for Completing Tran Type 7

9.0 VeriFone Verification Response Section (Rev. 06/04)

10.0 aCCEPTED REASON Codes (Rev. 10/03)

11.0 reject Reason codes (Rev. 07/04)

11.1 MEVS Terminal Messages (Rev. 10/03)

12.0 Review Function (Rev. 11/02)

13.0 CODES SECTION (Rev. 10/03)

13.1 Co-payment Type Codes

13.2 Taxonomy and Service Type Codes (Rev. 07/04)

13.3 Out of State Providers

13.4 County/District Codes (Rev. 10/03)

13.5 Exception Codes (Rev. 10/03)

13.6 Insurance Codes (Rev. 06/04)

13.7 New York City Office Codes (Rev. 10/03)

14.0 DISPOSAL OF TRANZ 330 DEVICE (Rev. 10/03)